Software Engineer
Accenture
San Francisco
- Adjusted existing software to fix errors, align with newly adopted hardware, or improve interfaces.
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
- Provided technical support and troubleshooting assistance for software users.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
