Software Engineer
Accenture
San Francisco
- Established criteria for system adjustments and new system deployments.
- Developed requirements for system modifications and new system installations.
- Monitored software performance metrics to identify and resolve efficiency issues.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Provided technical support and troubleshooting assistance for software users.
- Coordinated testing and validation procedures through software development lifecycle.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
