Software Engineer
Accenture
San Francisco
- Rectified customer concerns by formulating workarounds and solutions aimed at debugging and producing defect fixes.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Developed custom algorithms to solve complex problems and improve software efficiency.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Analyzed user needs and software requirements to determine design feasibility.
- Documented software designs and architecture for future reference and maintenance.
- Led small development teams, overseeing project progress and mentoring junior engineers.
