Summary
Work History
Education
Skills
Timeline
SoftwareEngineer

Jessica Claire

San Jose

Summary

Professional with experience in software documentation and troubleshooting, adept at creating user manuals to facilitate customer training sessions. Demonstrated ability to identify and resolve post-release software faults through effective patch design and performance monitoring. Skilled in utilizing established design patterns for software development, ensuring consistent performance across various real-time operating systems including QNX and ThreadX. Collaborative approach in gathering requirements from cross-functional teams to enhance software features and overall system design.

Work History

Software Engineer

Accenture
San Francisco
  • Created user manuals and essential documentation for effective execution of customer training sessions
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Utilized established design patterns to expedite novel software creation and support consistent performance results.
  • Collaborated with cross-functional teams to gather and define requirements for new software features.
  • Designed software for real-time operating systems QNX, ThreadX and others.
  • Monitored software performance metrics to identify and resolve efficiency issues.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • System design
  • Real-time operating systems
  • Performance monitoring

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire