Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
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1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Informed clients of policies and procedures.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New York
Accomplishments
Supervised team of [Number] staff members.
Affiliations
Affiliation Test Data
Certification
[Area of certification], [Company Name] - [Timeframe]