Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
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1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Informed clients of policies and procedures.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New York
Skills
Ensuring customer satisfaction
Documenting information
Public speaking
Problem-solving skills
Accomplishments
Collaborated with team of [Number] in the development of [Project name].