Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Cricket
Languages
Interests
Timeline
Generic

Jessica Claire

New York,NYNY

Summary

Dynamic and adaptable professional with experience as an Agent Trainee at Accenture, excelling in cross-cultural communication and compliance monitoring. Proven ability to enhance negotiation skills through active participation in client interactions and training scenarios, delivering high-quality results while managing multiple projects effectively. Strong technical aptitude complements assertive problem-solving abilities.

Experienced with client management, providing seamless support to senior agents and clients. Utilizes strong organizational and communication skills to enhance workflow and client satisfaction. Knowledge of industry-specific tools and practices ensures effective task execution and team collaboration.

Overview

1
1
Certification

Work History

Agent Trainee

Accenture
01.2022 - 02.2022
  • Enhanced multitasking abilities by simultaneously managing multiple projects for different agents without sacrificing quality or timeliness of work delivered.
  • Gained comprehensive understanding of contract negotiations through active participation in client interactions under supervision of experienced agents.
  • Exhibited adaptability in response to evolving industry trends or changes within the agency environment by remaining open-minded and embracing new ideas.
  • Improved negotiation skills by participating in role-play scenarios during agent training courses.

Education

Marion School Pvt. Ltd
New York

Skills

  • Cross-cultural communication
  • Technical aptitude
  • Compliance monitoring
  • Assertiveness

Accomplishments

  • Resolved product issue through consumer testing.

Affiliations

  • Affiliation Test Data

Certification

  • Licensed [Job Title] - [Timeframe]

Cricket

Text

Languages

Hindi
Professional Working

Interests

  • Music

Timeline

Agent Trainee

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd