Jessica Claire
NY
Summary
Dynamic professional with experience as an Agent at Accenture, excelling in customer satisfaction and effective communication. Proven ability to resolve complex issues and navigate claims processes, ensuring optimal outcomes. Skilled in documenting information and closing sales, consistently delivering exceptional service and fostering strong client relationships.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Sales closing
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- Affiliation Test Data
Certification
- [Area of expertise] License - [Timeframe]
Cricket
Text
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
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