Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Cricket
Languages
Interests
Timeline
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in customer satisfaction and effective communication. Proven ability to de-escalate complaints and guide clients through the claims process, ensuring timely resolutions. Skilled in documenting information and closing sales, consistently achieving optimal outcomes while maintaining professionalism and a client-focused approach.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Sales closing

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Affiliations

  • American Society of Safety Professionals

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Cricket

Text

Languages

Hindi
Professional Working

Interests

  • Participating in cultural exchange programs and homestays

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

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