Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and customer service. Proven track record in de-escalating complaints and fostering strong client relationships, resulting in enhanced satisfaction. Adept at managing client meetings and driving business growth through effective communication and technical support.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Developed new business and managed new and existing clients.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Technical support
- Customer service
- Relationship building
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Jaycees
Certification
- Licensed [Job Title] - [Timeframe]
Cricket
Text
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
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