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Associate Principal Engineer

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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

A professional with a strong foundation in process improvement and risk assessment, demonstrating exceptional decision-making autonomy and crisis handling acumen. Known for setting clear goals and providing constructive criticism, fostering an environment of continuous improvement. Committed to leveraging tolerance and patience to enhance team dynamics and drive organisational success.

Well-versed in overseeing all facets of film production, from conceptual development through final delivery. Proficient in every behind-the-scenes position and all related equipment. Versed in working with clients and promoting products.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Final-year Pharmacy student with completed coursework and an upcoming graduation project, offering valuable experience in Regulatory Affairs and documentation management within multinational environments. Proven expertise in regulatory submissions, compliance tracking, and ensuring document integrity. Highly organized and detail-oriented with strong adaptability to dynamic settings, emphasizing accuracy, collaboration, and a commitment to continuous learning in the life sciences industry. Eager to leverage skills and knowledge for effective contributions in a professional setting.

Results-driven Software Engineer & Product Management Professional with expertise in building scalable, well-structured applications and delivering business-focused solutions. Skilled in team collaboration, clear communication, and efficient project leadership, with a proven ability to align technical execution with strategic goals. Strong background in market analysis, financial forecasting, and KPI delivery, combined with hands-on experience in customer engagement, product presentations, and cross-functional coordination. Adept at balancing technical problem-solving with business insight to drive product growth, operational efficiency, and customer satisfaction.

Master's student in Data Science & Analytics (GPA 3.83) at SUNY Polytechnic Institute pursuing Graduate Assistant position in College of Arts & Sciences for Fall 2025. Five years of software engineering experience with expertise in programming, data analysis, and backend optimization. Proven track record in AI model evaluation, synthetic data creation, and sustainable computing systems. Strong leadership in cross-functional teams, enhancing efficiency through effective communication and decision-making.

Jessica Claire

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Software Engineer

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