Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in customer service and problem-solving. Leveraged CRM software to enhance service delivery and conducted market research to drive strategic improvements. Known for a positive attitude and a commitment to resolving customer inquiries efficiently, contributing to team success and operational excellence.
Developed strong client management and problem-solving skills in fast-paced environment. Skilled in effective communication and strategic planning, looking to transition into new field. Seeking to leverage transferrable skills to drive success and growth in new role.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Assisted in managing customer inquiries and resolving issues efficiently.
- Supported team members in daily operations and workflow adjustments.
- Learned to utilize CRM software for tracking customer interactions and data.
- Conducted research on market trends to enhance service delivery strategies.
Education
Marion School Pvt. Ltd
New YorkSkills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- Institute of Electrical and Electronics Engineers
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Graphic Design
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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