Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and contract negotiations. Proven ability to enhance customer satisfaction through effective complaint resolution and strategic feedback analysis. Skilled in schedule management and dedicated to driving career growth strategies, leveraging both analytical and interpersonal skills to achieve impactful results.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Contract negotiations
- Schedule management
- Career growth strategy development
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Project Management Institute
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Web Development and Design
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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