Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and cold calling. Proven ability to enhance client satisfaction through effective complaint resolution and operational reviews. Skilled in business correspondence and report creation, demonstrating strong communication and analytical abilities to drive improvements and achieve results.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Cold calling
- Business correspondence
- Report creation
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- Lions Club
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Electronics and Circuit Building
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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