Hi, I’m
Jessica Claire
San Francisco,CA
Summary
Accomplished Operations executive with a successful track record overseeing regional Marketing, IT, HR/training and property in company and franchise operations for a large chain of restaurants.
Overview
29
years of professional experience
1
Certification
Work History
San Francisco, CA
District Manager
09.2009 - Current
Job overview
- Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team.
- Successfully increased employee retention by created a positive work environment in 18 stores.
- Administered daily operations to ensure policies were adhered to and understood by sales staff.
- Cultivated strong business relationships with customers to drive business development.
- Planned and executed floor merchandising initiatives in collaboration with merchandise management.
- Ensure store is prepared for internal audits through analysis/preparation of quality assurance and Inventory statistics.
Walgreens, IncSan Francisco, CA
Operations manager
08.1997 - 09.2009
Job overview
- Oversaw opening/closing operations for a $4 million annual revenue store in compliance with current company policies/procedures.
- Managed operational costs by spearheading inventory control and leading shipping department activities as well as setting wage targets.
- Administered financial processes including accounts payable/accounts receivable, managing an accounting office and updating customer service files.
Education
San Francisco State University
Master of Business Administration from Operations Management, Speech and Communication, Sociology, Psychology
01.2009
Verizon Inc.
Certified Retail District Manager
07.2009
Skills
- Executive team leadership
- Multi-million pound P&L management expertise
- Client/vendor relations
- Marketing/product line development
- Staff/training policy development
- Process improvement
Certification
Certified Retail District Manager, Verizon Inc., 2009-07-01
Timeline
District Manager
09.2009 - Current
Operations manager
Walgreens, Inc
08.1997 - 09.2009
San Francisco State University
Master of Business Administration from Operations Management, Speech and Communication, Sociology, Psychology
Verizon Inc.
Certified Retail District Manager