Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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JESSICA CLARK

Dudley,MA

Summary

I am a qualified and professional office administrator. Team player with an eye for detail and organization. Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

8
8
years of professional experience

Work History

OFFICE ADMINISTRATOR-CUSTOMER SERVICE REPRESENTATIVE

Wesco International DBA Hi-Line Utility Supply
Dudley, USA
08.2023 - 12.2024
  • Supervise everyday administrative activities
  • Handling correspondence, scheduling exchange dates for rubber goods, and preparing documents
  • Monitored and maintained accurate documentation for confidential records
  • Executed scanning of documents for seamless order processing
  • Ensured all transactions complied with established financial protocols
  • Supervised telephone services, customer care, and communication needs
  • Guaranteed readiness of necessary materials for optimal office functionality
  • Implemented procedures ensuring order is maintained routinely
  • Answered customer inquiries efficiently
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.

OFFICE ASSISTANT- FRONT DESK CLERK

Central Mass Auto Auction
Oxford, MA
01.2017 - 08.2023
  • Oversaw customer accounts and transactions
  • Managed front counter operations, completing customer check-outs efficiently
  • Finalizing titles
  • Resolved customer inquiries efficiently and promptly
  • Handled car marking and positioning efficiently
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Maintained confidentiality of sensitive information and documents.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Provided customer service, addressing inquiries and resolving issues promptly.

HOSTESS

Mexicali Cantina Grill
Webster, MA
01.2017 - 12.2017
  • Assisted guests in finding suitable seating
  • Maintained cleanliness of menus and tables
  • Prepared takeout orders precisely
  • Maintained operational flow by filling in diverse positions
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Ensured compliance with health and safety regulations at all times.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Handled cash payments and reconciled daily transactions accurately.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

ASSOCIATES DEGREE LIBER ARTS & SCIENCES -

Quinsigamond Community College
Worcester, MA
06-2022

High School -

Shepherd Hill Regional High School
Dudley, MA
06-2017

Skills

  • Event Planning
  • Design Thinking
  • Promotional Material Creation
  • ASI Program
  • Oracle Program
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Effective Communication
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Client Support
  • Strong Organizational Abilities
  • Office Management Experience
  • Account Management
  • Telephone reception
  • Document Scanning
  • Report Preparation
  • Administrative Support
  • Scheduling
  • File Maintenance
  • Processing expenses
  • File Organization
  • Time Management
  • Business Correspondence
  • Scanning and copying
  • Office Administration

Accomplishments

  • The national society of leadership and success

Languages

English
Full Professional
Spanish
Limited

Timeline

OFFICE ADMINISTRATOR-CUSTOMER SERVICE REPRESENTATIVE

Wesco International DBA Hi-Line Utility Supply
08.2023 - 12.2024

OFFICE ASSISTANT- FRONT DESK CLERK

Central Mass Auto Auction
01.2017 - 08.2023

HOSTESS

Mexicali Cantina Grill
01.2017 - 12.2017

ASSOCIATES DEGREE LIBER ARTS & SCIENCES -

Quinsigamond Community College

High School -

Shepherd Hill Regional High School
JESSICA CLARK