Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Clay

Lincoln Park,MI

Summary

Attentive administrative professional with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 8 years of hands-on experience in administrative roles.

Overview

11
11
years of professional experience

Work History

Laboratory Technician

Orchard Tech
12.2021 - 01.2023
  • Gathered biological samples for laboratory tests.
  • Handled administrative tasks for laboratory staff and overall operations.

Insurance Representative

AAA Auto Club Group
08.2020 - 08.2021
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
  • Generated reports for senior leadership to recommend corrective actions and improvements.

Reservation Manager

U-Haul International
01.2016 - 08.2020
  • Assisted customers via phone by providing confirmations, answering questions and offering general information.
  • Researched and resolved customer issues.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Furniture Sales Consultant

Art Van
08.2015 - 12.2015
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.

Home Insurance Verification

Quicken Loans
01.2014 - 08.2015
  • Made contact with insurance carriers to discuss policies and individual client benefits.
  • Organized and maintained client chart filing system to promote quick data finding for staff.
  • Registered and verified client records before closing with most up-to-date information.

Sales Associate

JCPenney
12.2011 - 01.2014
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Associate of Applied Science - Addiction And Mental Health

Wayne County Community College District
Detroit, MI

Associate of Arts -

Specs Howard School of Media Arts
Southfield, MI
10.2010

Skills

  • Verbal and Written Communication
  • Data Entry Documentation
  • Database and Client Management Systems
  • Professional and Courteous

Timeline

Laboratory Technician

Orchard Tech
12.2021 - 01.2023

Insurance Representative

AAA Auto Club Group
08.2020 - 08.2021

Reservation Manager

U-Haul International
01.2016 - 08.2020

Furniture Sales Consultant

Art Van
08.2015 - 12.2015

Home Insurance Verification

Quicken Loans
01.2014 - 08.2015

Sales Associate

JCPenney
12.2011 - 01.2014

Associate of Applied Science - Addiction And Mental Health

Wayne County Community College District

Associate of Arts -

Specs Howard School of Media Arts

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Jessica Clay