Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Clendenin

Southampton,NY

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

16
16
years of professional experience

Work History

Chief Operating Officer

Little Beach Harvest
07.2023 - Current

Strategy and Execution:

  • Develop and implement operational strategies aligned with the company's overall goals and objectives
  • Work with cross- functional partners (Operations, Marketing, inventory/planning, finance, advocacy, etc.) to implement those plans
  • Drive operational efficiency and effectiveness by streamlining processes, improving workflows, and implementing best practices
  • Monitor key performance indicators (KPIs) and operational metrics to measure success and identify areas for improvement
  • Collaborate with other executives to align operational strategies with sales, marketing, and financial goals
  • Ensures operational priorities, processes and procedures are communicated, understood, and executed consistently

Supply Chain Management:

  • Oversee the supply chain process, ensuring adequate inventory management, procurement, and distribution of cannabis products
  • Establish and maintain relationships with suppliers, vendors, and distribution partners
  • Continuously assess and optimize the supply chain to ensure cost-effectiveness, quality control, and compliance with regulations

Compliance and Regulatory Affairs:

  • Stay up to date with the evolving cannabis regulations at local, state, and federal levels
  • Develop and maintain compliance programs to ensure adherence to all applicable laws and regulations
  • Collaborate with legal counsel to navigate complex regulatory frameworks and maintain necessary licenses and permits
  • Conduct regular compliance audits and inspections

Team Leadership and Development:

  • Provide strong leadership and guidance to the operational teams, fostering a culture of accountability, collaboration, and innovation
  • Recruit, develop, and retain top talent, ensuring that the team has the necessary skills and resources to achieve operational goals
  • Promote professional growth and mentorship opportunities to enhance the capabilities of the operational team members

Financial Management:

  • Work closely with the finance team to develop and manage budgets, financial forecasts, and operational expenses
  • Identify opportunities for cost optimization and revenue generation within the operations
  • Ensure financial compliance and accuracy in reporting
  • Oversee inventory management, pricing strategies, and financial reporting
  • Identify opportunities to increase revenue and reduce costs.

Executive Assistant

Little Beach Harvest
10.2022 - 06.2023
  • Work closely with the Managing Director and other key internal and external parties
  • Ensure proper preparation and materials are available for each day's meetings, activities, and events; prepare detailed meeting briefs with consistency and clarity
  • Prioritize conflicting needs; handle matters expeditiously and proactively with many deadline pressures
  • Establish and maintain smooth communication between the executive and internal or external parties; demonstrate leadership to maintain credibility, trust, and support
  • Book meal reservations and appointments; complete and update necessary paperwork
  • Monitor and manage day to day meeting requests, schedules, and calendars
  • Monitor for and identify priorities that require senior leadership focus
  • Organize all service appointments such as: maintenance, technology solutions, package delivery and mail, etc
  • Develop and maintain an effective filing system
  • Transcribe materials as needed
  • Create various documents such as PowerPoint presentations, Word documents and Excel spreadsheets
  • Conduct research on various topics as assigned
  • Prepare necessary business correspondence including emails, letters, thank you notes, invitations, etc.; perform word processing of confidential documents
  • Other related duties as assigned

Customer Service Representative

Timeless Designs
09.2014 - 03.2016

Customer Service Representative

Unique Settings of NY
09.2013 - 09.2014

Customer Service Representative

Cooler Cleanse
07.2013 - 08.2013

Management Trainee

Enterprise Rent A Car
07.2012 - 06.2013

Customer Service Representative

J. Tortorella Swimming Pools
02.2011 - 07.2012

Key Holder & Visual Merchandising Manager & Training Manager

J
06.2008 - 10.2010

Education

B.A. - English, Sociology

Siena College
Loudonville, NY

Skills

  • Planning and Execution
  • Compliance Management
  • General Management and Administration
  • Cross-Functional Collaboration
  • Operations Management
  • Policy Development
  • Executive Leadership
  • Regulatory Compliance
  • Organizational Development
  • Policies and Procedures
  • Project Management

Additional Information

● 16 years customer service experience

● 9 years sales experience

● Account Management

● Trade Show experience

● 16 years of MS Office, Word, Excel, PowerPoint, experience

● 3 years management experience (teams up to 40 ppl)

● Marketing experience

● 2 years visual merchandising experience

● 2 years HR experience

● QuickBooks experience

● Canva experience

● Zoom, Teams, Google Meet experince

Timeline

Chief Operating Officer

Little Beach Harvest
07.2023 - Current

Executive Assistant

Little Beach Harvest
10.2022 - 06.2023

Customer Service Representative

Timeless Designs
09.2014 - 03.2016

Customer Service Representative

Unique Settings of NY
09.2013 - 09.2014

Customer Service Representative

Cooler Cleanse
07.2013 - 08.2013

Management Trainee

Enterprise Rent A Car
07.2012 - 06.2013

Customer Service Representative

J. Tortorella Swimming Pools
02.2011 - 07.2012

Key Holder & Visual Merchandising Manager & Training Manager

J
06.2008 - 10.2010

B.A. - English, Sociology

Siena College
Jessica Clendenin