Jessica Clinton
Broomfield,CO
Summary
Passionate about serving customers well while exceeding customer expectations and maintaining warm and welcoming service in demanding environments. Strong history of exceptional service in food and beverage establishments. Successful in managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Angry Horse Eatery
01.2022 - Current
- Enhanced customer satisfaction by attending to their needs and providing personalized service promptly
- Increased sales with upselling techniques and thorough knowledge of menu items and specials
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Proactively multitask
Bartender
Angry Horse Eatery
01.2022 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders
- Maintained a clean and organized workspace, following health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with coworkers
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Served high customer volumes during special events, nights, and weekends
Bartender
Saddleback Golf Club
06.2022 - 06.2022
- Provide quick service, especially when golfers are making the turn
- Maintained a clean and organized workspace, following health and safety regulations
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
Guest Services
TopGolf
05.2019 - 12.2019
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for great customer satisfaction.
- Expedited check-in procedures for guests while maintaining a welcoming and organized check-in experience
- Aid guests when needed with the golf system
Education
BBA - Marketing
Metropolitan State University of Denver
Denver, CO05.2025
Associates of Business - Business Administration And Management
Northeast Community College
Norfolk, NE05.2022
Skills
- Order delivery practices
- Safe Food Handling
- Beverage Preparation
- Food and Beverage Service
- Transactions and Cash Handling
- Multitasking
- Hospitality best practices
- Adaptability and Flexibility
- Supply Restocking
Certification
- CNA - Certified Nurse Assistant
Timeline
Bartender
Saddleback Golf Club
06.2022 - 06.2022
Server
Angry Horse Eatery
01.2022 - Current
Bartender
Angry Horse Eatery
01.2022 - Current
Guest Services
TopGolf
05.2019 - 12.2019
BBA - Marketing
Metropolitan State University of Denver
Associates of Business - Business Administration And Management
Northeast Community College