Jessica Clunie
Saginaw,MI
Summary
Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of residential and commercial real estate transactions and accompanying title insurance policies and endorsements required to support high producing team.
Overview
19
19
years of professional experience
Work History
Senior Escrow Officer/Senior Construction Manager
Crossroads Title Agency
Saginaw, Michigan
09.2006 - Current
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Followed-up on status of releases, policies and return of recorded documents.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
Branch Manager/Mortgage Producer
SECU Credit Union
Saginaw , MI
08.2002 - 12.2005
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Recommended loan approvals and denials based on customer loan application reviews.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
Education
BBA - Administration/Management
Davenport University
Grand Rapids, MI05.2011
Skills
- Loan File Maintenance
- Legal Requirements
- Tax Liability Calculation
- Customer Relations
- Complaint Handling
- Lender Collaboration
- Real Estate Industry Understanding
- Time Management
- Purchasing Agreement Review
- Effective Communication
Michigan Licensed Escrow/Title Producer
Licensed Escrow/Title Producer in Michigan
Timeline
Senior Escrow Officer/Senior Construction Manager
Crossroads Title Agency
09.2006 - Current
Branch Manager/Mortgage Producer
SECU Credit Union
08.2002 - 12.2005
BBA - Administration/Management
Davenport University
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