Jessica Coffey
Bennet,NE
Summary
Dynamic brand representation, dedicated to driving awareness and engagement through innovative strategies. Proven track record in executing successful promotional activities while fostering strong relationships that enhance brand loyalty. Recognized for effective collaboration within teams and adaptability to evolving market demands, consistently achieving impactful results. Expertise in communication, public speaking, social media management, and event coordination supports a commitment to delivering exceptional outcomes.
Overview
2026
2026
years of professional experience
Work History
Brand Ambassador Lead
Thrasher Foundation Repair
11.2024 - Current
- Led and organized a team of 6 Brand Ambassadors.
- Coordinated statewide trade shows and events to drive lead generation.
- Developed onboarding and training materials to improve outreach consistency.
- Developed brand awareness through engaging community outreach and promotional events.
- Collaborate with marketing team to implement effective social media strategies.
- Trained new ambassadors on brand values and promotional techniques.
- Established partnerships with local businesses to expand brand reach and visibility.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Sr. Learning & Development Strategist / Executive Assistant
Malone Healthcare Solutions
01.2023 - 07.2024
- Designed and implemented a Leadership Development Program.
- Facilitated virtual and in-person training sessions company-wide.
- Enhanced new hire onboarding through a structured 90-day path.
- Developed strategic initiatives aligning with organizational goals to enhance operational efficiency.
- Analyzed market trends and competitor strategies to inform project direction and decision-making.
- Facilitated stakeholder engagement sessions to gather insights for data-driven strategic planning.
Compliance / Audit Specialist / Executive Assistant
Malone Healthcare Solutions
01.2022 - 01.2023
- Ensured compliance with healthcare regulations across multiple facilities.
- Conducted audits and maintained detailed documentation.
- Acted as the primary compliance liaison for 50+ staff.
Sr. Business Service Tech
Mutual of Omaha
01.2021 - 01.2022
- Identified and resolved data discrepancies, improving business operations.
- Streamlined workflows across cross-functional teams.
- Diagnosed and repaired complex service issues to ensure optimal functionality of systems.
- Conducted routine maintenance and inspections, enhancing system reliability and performance.
- Collaborated with cross-functional teams to streamline service delivery processes and improve customer satisfaction.
- Evaluated equipment upgrades, providing strategic recommendations based on performance analysis and industry trends.
Development Coordinator
Open Door Mission
2014 - 01.2021
- Designed and implemented fundraising strategies with leadership.
- Managed a 1000 plus donor database
- Managed donor engagement by making in person check-ins, weekly phone calls to 100 donors.
- Created storytelling content via monthly blogs and social media posts
- Hosted 5 fundraising events per year
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
B.A. - Organizational & Social Psychology
Arizona State University (ASU)
Tempe, AZ01.2024
Bachelor of Science - Business & Cultural Studies
Metropolitan Community College
Omaha, NE01.2005
Skills
- Team Leadership & Training
- Program Development
- Strategic Planning & Research
- Donor & Client Relations
- Process Improvement
- Staff training
- Performance improvement
- Relationship management
- Conflict resolution techniques
- Customer engagement
- Exceptional communication
- Relationship builder
VOLUNTEER & LEADERSHIP ROLES
- Parent Advocate, Advisory Committee – NCFL | 2024
- Parent Ambassador – NECC | 2023–2024
- Council Member – Brain Injury Advisory Committee | 2024
- Member – Needs Assessment Task Force, BI State Plan | 2024
AWARDS
Team Member of the Year – Open Door Mission (2016, 2020), Leadership Award – Open Door Mission (2021), MVP Award – Malone Healthcare Solutions (2022), 5 Keys Awards: Teamwork (2023), Integrity (2024) – Malone Healthcare Solutions
Timeline
Brand Ambassador Lead
Thrasher Foundation Repair
11.2024 - Current
Sr. Learning & Development Strategist / Executive Assistant
Malone Healthcare Solutions
01.2023 - 07.2024
Compliance / Audit Specialist / Executive Assistant
Malone Healthcare Solutions
01.2022 - 01.2023
Sr. Business Service Tech
Mutual of Omaha
01.2021 - 01.2022
Development Coordinator
Open Door Mission
2014 - 01.2021
B.A. - Organizational & Social Psychology
Arizona State University (ASU)
Bachelor of Science - Business & Cultural Studies
Metropolitan Community College