Jessica Cole

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Confirmed appointments, communicated with clients, and updated client records.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained spotless environment for guests through diligent daily housekeeping tasks.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

• Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
• Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
• Performed deep-cleaning tasks on regular basis to maintain optimal cleanliness levels throughout entire facility.
• Reduced cross-contamination risks by adhering to strict guidelines regarding handling of biohazardous materials and waste disposal procedures.
• Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
• Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in workplace.