Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

JESSICA COLE

Conroe

Summary

Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Paralegal/Case Manager

Montgomery County Women's Center
06.2023 - Current
  • Performing Case Management duties associated with a non-profit.
  • Family Law, client interviewing and intake, State and Federal E-Filing, Westlaw Case Research, Drafting of Pleadings, Court Accompaniment for Protective Orders.
  • Preparing affidavits and correspondence, discussing case details with attorneys and clients and notarizing documents.

Paralegal

Stibbs & Co. Law Firm
03.2023 - 05.2023
  • Performing Pre-Litigation, Litigation, and Labor & Employment under the supervision of an attorney.
  • Preparing affidavits and correspondence, discussing case details with attorneys and clients and organizing different files for different legal proceedings.

Executive Assistant II

Memorial Hermann Medical Group
01.2022 - 02.2023
  • Performing administrative functions and duties for the Vice President of Business Operations.
  • Manage scheduling for company executive(s)
  • Draft, review and send communications on behalf of company executive(s)
  • Organize and prepare for meetings, including gathering documents and attending to logistics
  • Answer and respond to phone calls, communicate messages and information to the executive
  • Prioritize emails and respond when necessary
  • Coordinate travel arrangements
  • Maintain various records and documents for company executive(s)

Sr. Paralegal- Torts & Civil Rights

City of Houston
07.2018 - 01.2022
  • Performing investigative functions and researching legal issues in preparation for court cases.
  • Assisting attorneys in responding to discovery, ordering records, e-filing and e-serving in state and federal courts.
  • Maintaining attorney calendars and schedules; working with court staff to obtain hearing dates and trial schedules.
  • Performs confidential and sensitive assignments for the City Attorney and other attorneys.
  • Performs other administrative or paralegal responsibilities as assigned, including organizing files, electronically maintained.

Development Research Analyst

Sam Houston State University
10.2017 - 06.2018
  • Supports the development effort of the CU Foundation to increase the level of fundraising.
  • Provides accurate, appropriate and timely information, assists with identifying prospects, and participates in research projects.
  • Reports to the Director of Advancement Services.

Administrative Assistant

Huntsville Memorial Hospital
04.2014 - 10.2017
  • Providing administrative support to an academic teaching department by providing reception services, scheduling appointments, meetings, and travel, filing, researching files and records, and preparing and proofreading correspondence, reports, and other documents as requested.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Upkeep of the reception area is clean and neat to give visitors a positive impression of the company.
  • Received and routed business correspondence to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Answered telephone inquiries from clients, vendors and the public.
  • Made travel arrangements for management and executive staff.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Wrote professional memorandum, letters and marketing copy.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Answered and quickly redirected up to 50 calls per hour.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Helped distribute employee notices and mail around the office.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Processed client rebate reconciliation, reporting and check requests.

Legal Assistant

Texas Department of Criminal Justice
06.2006 - 04.2014
  • Performs routine legal assistant work.
  • Work involves researching, analyzing, investigating, and drafting legal documents; and assisting attorneys with case management.
  • Works under moderate supervision with limited latitude for the use of initiative and independent judgment.
  • Worked as a team with attorneys, administrative assistants and fellow legal assistants.
  • Produced legal documents, including contracts and real estate closing statements.
  • Filed all pleadings with the court clerk.
  • Prepared for trials by organizing exhibits and other key evidence.
  • Researched statutes, decisions, legal articles and codes.
  • Contacted witnesses to testify under oath at court hearings.
  • Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
  • Directed and coordinated law office activity, including delivery of subpoenas.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Analyzed client balance sheets for auditing purposes.
  • Developed a working relationship with courts, clients, debtors and attorneys.
  • Filed all court documents on behalf of the attorneys.
  • Contacted clients to schedule appointments and discuss the progress of cases.
  • Acted as the first point of contact for all clients.
  • Reviewed, edited and proofread legislation for proper grammar, spelling, punctuation and formatting.
  • Managed accounts and records of clients with the highest levels of confidentiality and discretion.
  • Conducted blue-sky research.
  • Produced legal documents such as briefs, pleadings and appeals.

Clerk II

Texas Parks and Wildlife
06.2003 - 06.2006
  • Under the general supervision of the Office Manager, this position is responsible for general clerical duties, customer service, revenue collection, license and permit sales and automated campsite registration for a State Park.
  • Provides information to the public.
  • Accounts for daily revenue and ancillary product sales.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept the reception area clean and neat to give visitors a positive impression of the company.
  • Received and routed business correspondence to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Answered telephone inquiries from clients, vendors and the public.
  • Made travel arrangements for management and executive staff.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Wrote professional memorandum, letters and marketing copy.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Helped distribute employee notices and mail around the office.
  • Organized all new hires, security and temporary paperwork.

Education

Bachelor of Science - Healthcare Management

Western Governors University
Salt Lake City, UT
12-2026

Associate of Science - Paralegal Studies

Ashworth College
Norcross, GA
02-2008

High School Diploma -

LHS
Livingston, TX
05-2004

Skills

  • Team leadership
  • Team liaison
  • Budgeting and Finance
  • Case Management
  • Staff development and Training
  • Client Consulting
  • Data management
  • Self-motivated
  • Client Communication
  • Verbal Communication
  • Written Communication
  • Project Management
  • Conflict resolution
  • Data Entry
  • Legal Transcribing
  • Expertise in legal proceedings
  • Case file organization
  • Exceptional writer
  • Calendar oversight
  • Document filing
  • Legal research skills
  • Court transcription
  • Subpoena coordination
  • Litigation support
  • Calendar management
  • Civil litigation
  • Notary public
  • Legal writing
  • Trial preparation assistance
  • Administrative support
  • Database research
  • Troubleshooting complex problems
  • Office administration
  • Legal case files
  • Witness interviewing
  • Criminal law
  • Attorney support

Certification

  • Paralegal Certificate, Ashworth College, Norcross, GA, 2008
  • State of Texas Notary Public, 2023
  • Certification in Sexual Assault Advocacy Training, Office of the Attorney General, 2023

Affiliations

  • Houston Paralegal Association

Timeline

Paralegal/Case Manager

Montgomery County Women's Center
06.2023 - Current

Paralegal

Stibbs & Co. Law Firm
03.2023 - 05.2023

Executive Assistant II

Memorial Hermann Medical Group
01.2022 - 02.2023

Sr. Paralegal- Torts & Civil Rights

City of Houston
07.2018 - 01.2022

Development Research Analyst

Sam Houston State University
10.2017 - 06.2018

Administrative Assistant

Huntsville Memorial Hospital
04.2014 - 10.2017

Legal Assistant

Texas Department of Criminal Justice
06.2006 - 04.2014

Clerk II

Texas Parks and Wildlife
06.2003 - 06.2006

Bachelor of Science - Healthcare Management

Western Governors University

Associate of Science - Paralegal Studies

Ashworth College

High School Diploma -

LHS

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JESSICA COLE