Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jessica Conley

Hilton

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 14+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Sales

Springwood Hospitality
11.2024 - Current

Develop and maintain daily, weekly & monthly pricing strategies while negotiating contracts to maximize profitability. Cultivate and support client relationships within a variety of market segments including corporate clients, event planners, and travel agencies. Prospect future business opportunities and promote the property through community involvement. Generate and maintain sales reports to track performance and progress towards goals.


Area Director of Sales

Highgate Hotels
02.2024 - 11.2024

Responsible for all sales activity for three area hotels including Hilton, IHG and Choice brands. Worked with revenue management to create and implement sales strategies to increase occupancy and revenue, focusing on corporate, leisure, and group bookings. Built and maintained strong relationships with key clients, including corporate clients, event planners, and travel agencies. Collaborated closely with marketing and operations departments to ensure a cohesive approach to sales and service. Generated and maintained sales reports to track performance and progress towards goals, and developed pricing strategies while negotiating contracts to maximize profitability.

Offsite Events Manager

Black Button Distilling
02.2023 - 02.2024
  • Lead a team of 40+ part-time Brand Ambassadors across New York State from onboarding and new hire training to scheduling and payroll. Coordinate logistics for offsite selling events such as farmers markets & festivals. This includes filling out event applications, securing necessary insurance documents & permits, staffing, organizing supplies and product to be sent to the events and booking hotel accommodations if needed. Oversee inventory of distilled products at 4 different locations state wide. This includes reconciliation of weekly inventory counts, sales & sample bottles. Maintain and coordinate a fleet of company vehicles including routine maintenance and inspections. Work with the Marketing Team on the design of new collateral items, signage and social media contests to promote the offsite selling events attended.

Director of Sales

Hampton Inn & Suites Rochester/Henrietta
07.2017 - 02.2023
  • Develop and maintain client relationships within a variety of market segments including business transient, corporate negotiated, group tour, social, military, educational, religious and sports. Continually increase overall room revenue, average daily rate, occupancy levels and revenue per available room in order to provide substantial operating profits back to the company ownership. Manage, train and develop a Sales Coordinator. Continually provide exemplary customer service and clear communication with all clients. Achieve weekly and monthly activity goals. Detail contracts and banquet event orders as needed to secure business.

Education

Associates Degree - Hospitality Management

Genesee Community College
05.2007

Skills

  • Hotel Property Inventory System- OnQ Rate and Inventory: Create and edit group and corporate SRPs including room type and rate maintenance
  • Sales Force by Amadeus: Log all activities accordingly, create and manage group bookings & accounts, respond to leads, customize reports and some contract development
  • Hotel Revenue Management System- GRO: Utilize information within GRO to quote rates appropriately Basic skills within the program such as managing overbook, rate floors and reporting
  • Hotel Property Management System- OnQ: Create reservations, group master accounts, house accounts and manage all accordingly
  • Hotel Property Management System- PEP: Create reservations, group master accounts, house accounts and manage all accordingly
  • Amadeus Suite- Agency360, Revenue Strategy, Demand360: Prospect key accounts via rate shops, travel agency bookings, direct company bookings Set pricing strategies based on hotel competitive set, monitor market demands to assist with pricing strategies

Affiliations

  • Visitor Industry Council, Chairperson: Lead and support the VIC Steering Committee in planning the monthly Visitor Industry Council meetings to a membership group of over 400 members. Also responsible for hosting and moderating each meeting with a variety of styles including but not limited to keynote speakers, industry panels and interviews.
  • Visitor Industry Council, Vice Chairperson: Worked alongside the Chairperson and provided support and ideas with the planning and implementation of a monthly Visitor Industry council meetings.

Certification

Hilton Worldwide Certified Sales Professional: Completed a sales skills course created by Hilton Worldwide. The course provided insight on overall sales skills and relationship building.

Timeline

Director of Sales

Springwood Hospitality
11.2024 - Current

Area Director of Sales

Highgate Hotels
02.2024 - 11.2024

Offsite Events Manager

Black Button Distilling
02.2023 - 02.2024

Director of Sales

Hampton Inn & Suites Rochester/Henrietta
07.2017 - 02.2023

Associates Degree - Hospitality Management

Genesee Community College