Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

JESSICA CONTRERAS

West Jordan

Summary

Responsible, punctual and productive professional when working with little to no supervision. Dedicated Customer Service proven multitasking abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Maguey

Maguey
12.2023 - 01.2025
  • Family lang tequila plants.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Scheduling Coordinator

University of Utah
02.2023 - 11.2023

Streamlined appointment scheduling process by implementing an efficient online booking system. Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders. Coordinated schedules for multiple departments, ensuring optimal productivity and resource utilization. Transmitted paperwork between providers and insurance companies to facilitate billing. Enhanced patient comfort by providing thorough explanations of MRI procedures and addressing concerns. Handled private and confidential information in compliance with hospital policies and procedures. Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images

Appraisal Coordinator

Academy Mortgage Corporation / Homie
05.2015 - 12.2022
  • Improved client satisfaction by delivering timely and accurate appraisal reports, addressing inquiries promptly, and maintaining open communication channels.
  • Streamlined the appraisal process with efficient organization of files, documents, and records, ensuring easy access to vital information.
  • Assisted appraisers in generating accurate valuations for residential properties through comprehensive data analysis and field inspections.
  • Enhanced appraisal accuracy by meticulously reviewing property data and conducting thorough research on market trends.
  • Maintained up-to-date knowledge of industry standards, regulations, and best practices through continuous professional development initiatives.

Family Caregiver

Leonard Consulting
06.2014 - 11.2021
  • Developing personalized care plans and maintaining detailed records of daily activities.
  • Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
  • Provided emotional support compassionate guidance on caregiving techniques and coping strategies.
  • Enhanced quality of life for Brother with dementia by implementing cognitive stimulation activities tailored to individual needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.

Executive Assistant

Basic Research
05.2010 - 01.2014
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
  • Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Proofread marketing collateral ahead of printing to eliminate errors.

Operations Administrator /Assistant Buyer

Basic Research
06.2008 - 03.2010
  • Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
  • Reduced order processing time by optimizing and automating workflows, increasing operational efficiency.
  • Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
  • Maintained complete documentation and records of all purchasing activities.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
  • Negotiated with distributors to find quality products and best prices.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.

Warehouse

Basic Research
01.2006 - 06.2008
  • Improved warehouse efficiency by implementing new inventory management systems and processes.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.

Education

Some College (No Degree) - Nursing Course C-4 Injury

University of Utah
Salt Lake City, UT

Generals

University New Mexico
New Mexico
2005

High School Diploma -

Guadalajara Jalisco
Mexico
2002

Skills

  • Data Entry
  • Call Management
  • Product Knowledge
  • Production Planning
  • Inventory Management
  • Customer Service
  • Event Planning
  • Inventory Oversight
  • Cost Control
  • Materials Sourcing
  • Hospice Care
  • Household Management
  • Physical Therapy Support
  • Medical Equipment Operation
  • Bilingual Proficiency

Additional Information

  • Salt Lake City, UT , Authorized to work in the US for any employer

Languages

Spanish
English

Timeline

Maguey

Maguey
12.2023 - 01.2025

Scheduling Coordinator

University of Utah
02.2023 - 11.2023

Appraisal Coordinator

Academy Mortgage Corporation / Homie
05.2015 - 12.2022

Family Caregiver

Leonard Consulting
06.2014 - 11.2021

Executive Assistant

Basic Research
05.2010 - 01.2014

Operations Administrator /Assistant Buyer

Basic Research
06.2008 - 03.2010

Warehouse

Basic Research
01.2006 - 06.2008

Some College (No Degree) - Nursing Course C-4 Injury

University of Utah

Generals

University New Mexico

High School Diploma -

Guadalajara Jalisco
JESSICA CONTRERAS