Jessica Contreras
West Plains,MO
Summary
Organized and efficient professional with experience in customer service and event collaboration. Skilled in effective communication and complaint handling, contributing to positive interactions and improved operational processes. Prepared to leverage these strengths for impactful contributions.
Overview
3
3
years of professional experience
Work History
Front Counter Crew Member
Lightning Bowl- JDR Industries
West Plains, Mo
08.2023 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated cash register and processed transactions accurately to ensure smooth operations.
- Maintained cleanliness and organization of front counter area, enhancing customer experience.
- Assisted in training new team members on standard operating procedures and best practices.
Volunteer
St. Mary's Catholic Church
West Plains, MO
10.2024 - Current
- Engaged in collaborative events, promoting a positive atmosphere for all participants.
- Developed and maintained strong relationships with volunteers to enhance collaboration and support.
- Implemented feedback mechanisms to improve event planning and execution processes.
- Cultivated a positive image of the church through effective interactions with diverse individuals.
Education
Associate of Arts - Health Professions
Missouri State University- West Plains
West Plains, MO05-2026
High School Diploma -
West Plain Sr. High School
West Plains, MO05-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Complaint handling
- Efficient work ethic
- Cleanliness
- Cash handling expertise
- Order processing proficiency
- Guest inquiries
- Product knowledge
Timeline
Volunteer
St. Mary's Catholic Church
10.2024 - Current
Front Counter Crew Member
Lightning Bowl- JDR Industries
08.2023 - Current
Associate of Arts - Health Professions
Missouri State University- West Plains
High School Diploma -
West Plain Sr. High School