JESSICA COOK
Colorado Springs,CO
Summary
Hardworking and passionate follower of Jesus Christ seeking a position that will allow her to utilize the skills she has while getting to serve others throughout the ministry
Overview
18
18
years of professional experience
Work History
Small Business Owner
Blessings in Bloom Floral and Events, LLCs
07.2021 - Current
- Sets up consultations with prospective clients
- Prepares proposals and contracts for weddings, holiday parties, corporate functions, etc
- Communicates with event venue and additional vendors
- Creates beautiful floral arrangements
- Communicates with event venue and additional vendors
- Plans and executes events for 50-200 guests
- Manages budget for flowers and events.
- Promotes business via social media to generate leads and maximize brand identity
- Advertises services online and on social media to target ideal consumers
Family Help Specialist
FOCUS ON THE FAMILY
09.2019 - Current
- Responds to ministry inbound and outbound calls from constituents
- Sets up ministry accounts, maintains account information, and verifies account information in Salesforce
- Processes orders and donations in both primary and secondary accounts
- Offers prayer and counseling support for callers
- Attends weekly in-office and virtual meetings that includes sharing positive feedback and concerns from ministry supporters
- Initiates and coordinates office events
- Follows all company policies and procedures to deliver quality work
- Listens and responds to constituent requests and forwards necessary information to superiors
Part-time Banquet Server
GARDEN OF THE GODS CLUB AND RESORT
06.2018 - Current
- Sets up banquet tables and chairs based on event requirements
- Serves at banquet functions for 15-200 guests
- Refreshes rooms with food and beverages and reports consumption count
- Supports Banquet Manager with additional duties for Holiday events
- Provides friendly, courteous service to create memorable moments for guests
Banquet Server
SHERATON DENVER WEST
06.2014 - 09.2016
- Served at banquet functions for 15-250 guests
- Set up and broke down continental breakfast for members
- Prepared coffee breaks and beverage stations
- Set up, maintained and tore down buffets
- Refreshed rooms with food and beverages
- Trained new employees.
- Carried out professional service, retaining polite and friendly approach at all times
Online Program Representative for College of Adult and Professional Studies
NORTHWEST UNIVERSITY
04.2012 - 04.2013
- Worked independently to develop sales and marketing strategies for recruiting online Master's degree students
- Managed marketing and communication projects for the online program
- Established, promoted, and negotiated recruitment contacts with organizations to attract qualified students
- Tracked and maintained records of domestic and international prospective students using the admissions module of the university's database system
Global Enrollment Counselor for College of Adult and Graduate Studies
COLORADO CHRISTIAN UNIVERSITY
04.2011 - 04.2012
- Recruited prospective students seeking online undergraduate and graduate level programs
- Coordinated proven marketing and sales projects to attract national and international students to online higher education programs
- Assisted prospective students in identifying specific online programs and student enrollment
- Reported student recruiting activities to leadership on a daily and weekly basis (including inbound and outbound calls and emails).
- Communicated effectively via telephone, email and in person with prospective customers
- Answered as many as 45-60 phone calls and email inquiries a day
- Updated, entered and reviewed customer data
Job Location and Development Coordinator
UNIVERSITY OF DENVER
08.2008 - 03.2010
- Planned, organized and executed events on campus such as job fairs, award ceremonies, holiday parties and fundraisers for student employees
- Coordinated and communicated event logistics with other campus departments
- Monitored event activities to ensure that needs were met
- Worked with businesses in the area to place 50-100 students in jobs off campus
- Supervised 50-100 student employees
Sales Coordinator
GRAND HYATT
10.2007 - 05.2008
- Prepared marketing materials, proposals and contracts for over 200 groups
- Reviewed contracts to make sure licensing agreements were signed
- Assisted in the printing and copying of proposals, contracts and other event documents
- Provided support to major market and small meeting connection managers with the selling, planning and coordinating of event projects for 25 - 200+ attendees
- Communicated with domestic and international clients to address event needs
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service
Banquet Server and Trainer
GRAND HYATT
06.2005 - 10.2007
- Served at banquet functions for 15-800+ guests
- Trained new banquet servers
- Set up banquet tables and chairs based on event requirements
- Provided friendly, courteous service to create memorable moments for guests
Education
Bachelor of Arts (BA) Emphasis in Human Communication -
COLORADO CHRISTIAN UNIVERSITY
Lakewood, CO05.2005
Certificate in Hospitality, Travel, and Tourism -
WARREN TECHNICAL INSTITUTE
Lakewood, CO04.2000
Skills
- Verbal and written communication
- Budget Management
- Organization
- Problem Solving
- Planning and Execution
- Project Management
Timeline
Small Business Owner
Blessings in Bloom Floral and Events, LLCs
07.2021 - Current
Family Help Specialist
FOCUS ON THE FAMILY
09.2019 - Current
Part-time Banquet Server
GARDEN OF THE GODS CLUB AND RESORT
06.2018 - Current
Banquet Server
SHERATON DENVER WEST
06.2014 - 09.2016
Online Program Representative for College of Adult and Professional Studies
NORTHWEST UNIVERSITY
04.2012 - 04.2013
Global Enrollment Counselor for College of Adult and Graduate Studies
COLORADO CHRISTIAN UNIVERSITY
04.2011 - 04.2012
Job Location and Development Coordinator
UNIVERSITY OF DENVER
08.2008 - 03.2010
Sales Coordinator
GRAND HYATT
10.2007 - 05.2008
Banquet Server and Trainer
GRAND HYATT
06.2005 - 10.2007
Bachelor of Arts (BA) Emphasis in Human Communication -
COLORADO CHRISTIAN UNIVERSITY
Certificate in Hospitality, Travel, and Tourism -
WARREN TECHNICAL INSTITUTE
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