Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA COOK

Colorado Springs,CO

Summary

Hardworking and passionate follower of Jesus Christ seeking a position that will allow her to utilize the skills she has while getting to serve others throughout the ministry

Overview

18
18
years of professional experience

Work History

Small Business Owner

Blessings in Bloom Floral and Events, LLCs
2021.07 - Current
  • Sets up consultations with prospective clients
  • Prepares proposals and contracts for weddings, holiday parties, corporate functions, etc
  • Communicates with event venue and additional vendors
  • Creates beautiful floral arrangements
  • Communicates with event venue and additional vendors
  • Plans and executes events for 50-200 guests
  • Manages budget for flowers and events.
  • Promotes business via social media to generate leads and maximize brand identity
  • Advertises services online and on social media to target ideal consumers

Family Help Specialist

FOCUS ON THE FAMILY
2019.09 - Current
  • Responds to ministry inbound and outbound calls from constituents
  • Sets up ministry accounts, maintains account information, and verifies account information in Salesforce
  • Processes orders and donations in both primary and secondary accounts
  • Offers prayer and counseling support for callers
  • Attends weekly in-office and virtual meetings that includes sharing positive feedback and concerns from ministry supporters
  • Initiates and coordinates office events
  • Follows all company policies and procedures to deliver quality work
  • Listens and responds to constituent requests and forwards necessary information to superiors

Part-time Banquet Server

GARDEN OF THE GODS CLUB AND RESORT
2018.06 - Current
  • Sets up banquet tables and chairs based on event requirements
  • Serves at banquet functions for 15-200 guests
  • Refreshes rooms with food and beverages and reports consumption count
  • Supports Banquet Manager with additional duties for Holiday events
  • Provides friendly, courteous service to create memorable moments for guests

Banquet Server

SHERATON DENVER WEST
2014.06 - 2016.09
  • Served at banquet functions for 15-250 guests
  • Set up and broke down continental breakfast for members
  • Prepared coffee breaks and beverage stations
  • Set up, maintained and tore down buffets
  • Refreshed rooms with food and beverages
  • Trained new employees.
  • Carried out professional service, retaining polite and friendly approach at all times

Online Program Representative for College of Adult and Professional Studies

NORTHWEST UNIVERSITY
2012.04 - 2013.04
  • Worked independently to develop sales and marketing strategies for recruiting online Master's degree students
  • Managed marketing and communication projects for the online program
  • Established, promoted, and negotiated recruitment contacts with organizations to attract qualified students
  • Tracked and maintained records of domestic and international prospective students using the admissions module of the university's database system


Global Enrollment Counselor for College of Adult and Graduate Studies

COLORADO CHRISTIAN UNIVERSITY
2011.04 - 2012.04
  • Recruited prospective students seeking online undergraduate and graduate level programs
  • Coordinated proven marketing and sales projects to attract national and international students to online higher education programs
  • Assisted prospective students in identifying specific online programs and student enrollment
  • Reported student recruiting activities to leadership on a daily and weekly basis (including inbound and outbound calls and emails).
  • Communicated effectively via telephone, email and in person with prospective customers
  • Answered as many as 45-60 phone calls and email inquiries a day
  • Updated, entered and reviewed customer data

Job Location and Development Coordinator

UNIVERSITY OF DENVER
2008.08 - 2010.03
  • Planned, organized and executed events on campus such as job fairs, award ceremonies, holiday parties and fundraisers for student employees
  • Coordinated and communicated event logistics with other campus departments
  • Monitored event activities to ensure that needs were met
  • Worked with businesses in the area to place 50-100 students in jobs off campus
  • Supervised 50-100 student employees

Sales Coordinator

GRAND HYATT
2007.10 - 2008.05
  • Prepared marketing materials, proposals and contracts for over 200 groups
  • Reviewed contracts to make sure licensing agreements were signed
  • Assisted in the printing and copying of proposals, contracts and other event documents
  • Provided support to major market and small meeting connection managers with the selling, planning and coordinating of event projects for 25 - 200+ attendees
  • Communicated with domestic and international clients to address event needs
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service

Banquet Server and Trainer

GRAND HYATT
2005.06 - 2007.10
  • Served at banquet functions for 15-800+ guests
  • Trained new banquet servers
  • Set up banquet tables and chairs based on event requirements
  • Provided friendly, courteous service to create memorable moments for guests

Education

Bachelor of Arts (BA) Emphasis in Human Communication -

COLORADO CHRISTIAN UNIVERSITY
Lakewood, CO
05.2005

Certificate in Hospitality, Travel, and Tourism -

WARREN TECHNICAL INSTITUTE
Lakewood, CO
04.2000

Skills

  • Verbal and written communication
  • Budget Management
  • Organization
  • Problem Solving
  • Planning and Execution
  • Project Management

Timeline

Small Business Owner

Blessings in Bloom Floral and Events, LLCs
2021.07 - Current

Family Help Specialist

FOCUS ON THE FAMILY
2019.09 - Current

Part-time Banquet Server

GARDEN OF THE GODS CLUB AND RESORT
2018.06 - Current

Banquet Server

SHERATON DENVER WEST
2014.06 - 2016.09

Online Program Representative for College of Adult and Professional Studies

NORTHWEST UNIVERSITY
2012.04 - 2013.04

Global Enrollment Counselor for College of Adult and Graduate Studies

COLORADO CHRISTIAN UNIVERSITY
2011.04 - 2012.04

Job Location and Development Coordinator

UNIVERSITY OF DENVER
2008.08 - 2010.03

Sales Coordinator

GRAND HYATT
2007.10 - 2008.05

Banquet Server and Trainer

GRAND HYATT
2005.06 - 2007.10

Bachelor of Arts (BA) Emphasis in Human Communication -

COLORADO CHRISTIAN UNIVERSITY

Certificate in Hospitality, Travel, and Tourism -

WARREN TECHNICAL INSTITUTE
JESSICA COOK