Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Cooper

Duluth,mn

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

18
18
years of professional experience

Work History

Team Lead

Wal-Mart Supercenter
Superior
07.2008 - Current
  • Lead the Fashion Team through all processes on freight management and customer services. Address any questions, comments, or concerns Team Associates have about their role or the company.
  • Train Team Associates on processes involved with safety, customer services, stocking, maintaining area standards, department set up, and use of technology associated with their roles.
  • Greet and assist customers to help facilitate an easier shopping experience.
  • Work with store managers, Team Associates and other Team Leads to plan the daily/weekly/seasonal workload and follow up on progress.
  • Help troubleshoot any opportunities that may arise with people, or operational processes, throughout the facility.
  • Lead by example. Demonstrate the core values set by the company founder to help my team be productive, knowledgeable associates.

Food Delivery Driver

DoorDash
Superior
03.2023 - 11.2023

Deliver food and other goods to paying users of an internet delivery service.

  • Utilize DD app to accept orders, coordinate route, assure order is accurate, confirm pick-up, and send delivery confirmation.
  • Assure safe handling of the order, and follow accurate instructions for delivery.
  • Communicate with necessary parties for assistance with any issues with orders.
  • Work efficiently for fast service.
  • Keep equipment necessary to perform work maintenanced and ready to use, and keep accurate records of those expenses.

Hobby Farm

Chickens
Superior
04.2015 - 04.2019
  • poultry husbandry for eggs
  • incubation to expiration
  • and everything in between

Education

High School Diploma -

Hawyard High School
Hayward, WI
06-2002

Skills

  • Adaptability
  • Freight management
  • Customer service
  • Technology use
  • Process optimization
  • Effective communication
  • Inventory accuracy
  • Visual merchandising
  • Attention to detail

Timeline

Food Delivery Driver

DoorDash
03.2023 - 11.2023

Hobby Farm

Chickens
04.2015 - 04.2019

Team Lead

Wal-Mart Supercenter
07.2008 - Current

High School Diploma -

Hawyard High School
Jessica Cooper