Jessica Copeland
Morristown,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
Lab Technician
Hoya Vision Care
12.2019 - Current
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Documented information by maintaining daily logs and equipment record books.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
- Oversaw items in inventory and reordered before supplies diminished.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Provided support and guidance to junior lab staff.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
LPN Office Nurse
Faculty Physicians
06.2018 - 02.2019
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Evaluated patient histories, complaints, and current symptoms.
LPN Office Nurse
Trinity Hills Assisted Living
10.2017 - 03.2018
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Educated patients and families on disease processes, medications and treatments.
- Delivered emotional support to patients and families during challenging times.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Helped patients complete bathing, dressing and eating.
- Monitored patient health conditions to report changes to assigned physician.
- Provided patient education on health care issues and prescribed medications.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Administered medications and injections to patients.
- Coordinated patient transfers to other facilities.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
LPN Office Nurse
Life Care Center
04.2017 - 10.2017
- Developed and implemented individualized patient care plans.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
LPN Office Nurse
West Hill Health and Rehab
12.2016 - 04.2017
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Took samples to complete diagnostic and routine assessment tests.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Educated patients and families on disease processes, medications and treatments.
- Helped patients complete bathing, dressing and eating.
LPN Office Nurse
D&s Community Services
07.2010 - 12.2016
- Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Supported personal care needs, shopping for groceries, and cleaning house.
- Reported general, physical, and mental condition of patients to support care initiatives.
- Assisted in development and implementation of service plans related to nursing and patient health care needs.
- Interpreted patient needs, knowledge, growth, and development to construct treatment plan.
- Changed out tracheostomies, gastrostomy buttons, and catheters regularly to prevent infection or other problems.
- Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
- Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
- Scheduled appointments and transported patients to medical facilities using personal transportation.
Optical Lab Technician
Knoxville TN
07.2007 - 04.2009
- Provided patient education on proper use and care of lenses.
- Set up machines to polish, bevel or grind lenses, flats or other precision optical elements.
- Used specialized tools to repair and adjust eyeglasses.
Machine Operator
Eagle Bend Manufacturing
11.2006 - 03.2007
- Complied with company and OSHA safety rules and regulations.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
Education
Associate of Science - Nursing
Tennessee College of Applied Technology
Knoxville, TN06-2010
High School Diploma -
Powell High School
Powell05-2004
Skills
- Quality control
- Compiling information
- Interpersonal and written communication
- Data analysis
- Attention to detail
- Work Planning and Prioritization
- Positive attitude
- Inventory control
- Issue troubleshooting
- Verbal and written communication
- Document processing
- File and recordkeeping
- Preventive Maintenance
- Workflow coordination
- Safety protocols
- Supply restocking
- Supply management
- Machine maintenance
- Documentation management
- Regulatory compliance
Timeline
Lab Technician
Hoya Vision Care
12.2019 - Current
LPN Office Nurse
Faculty Physicians
06.2018 - 02.2019
LPN Office Nurse
Trinity Hills Assisted Living
10.2017 - 03.2018
LPN Office Nurse
Life Care Center
04.2017 - 10.2017
LPN Office Nurse
West Hill Health and Rehab
12.2016 - 04.2017
LPN Office Nurse
D&s Community Services
07.2010 - 12.2016
Optical Lab Technician
Knoxville TN
07.2007 - 04.2009
Machine Operator
Eagle Bend Manufacturing
11.2006 - 03.2007
Associate of Science - Nursing
Tennessee College of Applied Technology
High School Diploma -
Powell High School