Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
20
20
years of professional experience
Work History
Senior Executive Administrative Assistant
Wolters Kluwer Legal & Regulatory
06.2022 - 08.2023
Processed travel expenses and reimbursements for team and senior management group
Organized and coordinated conferences and monthly meetings. Manage audio and video capabilities
Preparing/editing Power Point and Word Documents
Assisting with invoice processing
Provide EA assistance to Senior Leaders
Coordinate extensive domestic and international travel itineraries, bookings, and reservations
Manage complex schedules and calendars working in different times zones when needed.
Coordinating and organizing meetings, conferences and events.
Handled confidential and sensitive information with discretion and tact
Assistant Center Mansger
Servcorp
11.2021 - 05.2022
Oversee performance, efficiencies, and satisfaction of team members. Hire and train as necessary
Maintain CRM in real time
Increase center revenue sales + virtual sales
Review and compare performance in current period against previous month and previous year. Understanding current projections
Run day to day operation
Perform all other duties determined by advance management
Build strong relationships to ensure customers retention and revenue growth focusing on 5 - star customer service
Managed purchasing, sales, marketing and customer account operations efficiently
Operations Manager
Exhale
08.2003 - 02.2020
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Supervised operations staff and kept employees compliant with company policies and procedures
Education
Legal Concentration - Business Administration And Management
Katherine Gibbs Business School
New York, NY
04.2003
Skills
Logistics and Schedule Management
Computer Literacy Audio video
Office Experience Phone Etiquette
MS Word Excel Word Power Point
80 WPM typing speed
Business writing
Filing, data entry and archiving
Calendar Management
Event Planning
Timeline
Senior Executive Administrative Assistant
Wolters Kluwer Legal & Regulatory
06.2022 - 08.2023
Assistant Center Mansger
Servcorp
11.2021 - 05.2022
Operations Manager
Exhale
08.2003 - 02.2020
Legal Concentration - Business Administration And Management
Customer Order Support Specialist at Wolters Kluwer, Legal & Regulatory U.S.Customer Order Support Specialist at Wolters Kluwer, Legal & Regulatory U.S.