Jessica Corsale

Front Desk Receptionist:

Greeted patients by phone/in person to schedule and confirm appointments for diagnostic and

consultation services.

Delivered high-quality administrative and customer service to sustain patient and work flows.

Observed strict HIPAA guidelines at all times.

Conducted patient intake interviews to collect medical information and insurance details and performed

data entry; and informed patients of

Excels in time management and prioritization

Fast learner, self starter and motivated

Ability to articulate and detail/goal oriented Possessess interpersonal and problem solving skills

Process financial transactions for clients such as money transfers, accept retail/commercial deposits, cash

and batch out checks, issue money orders and treasurer checks, cash out bonds, close accounts, issue debit

cards, assist clients with accessing safety deposit boxes, and furnish financial statements.

Maintain the highest level of confidentiality while handling client sensitive/personal information.

Oversee branch team of 5 bank tellers and provides training for newer employees.

Issue error corrections and overrides on transactions.

In charge of balancing cash drawer, vault and ATM in accordance with bank procedures and regulations.

Process loan payments and handle general loan inquiries.

Notified debtors of delinquent accounts while adhering to all local, state and Federal laws (FDCPA).

Processed payments and set up recurring drafts of outstanding credit card debt via phone.

Located debtors by utilizing skip tracking and other strategies.

Met demands of busy collections group by performing high volume of daily calls to hit/exceed monthly