JESSICA COSS
River Grove,IL
Summary
Reliable business professional with experience in Human Resources, Payroll and Benefits Administration. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Benefits Leave Administrator (Contract)
UL Solutions LLC
09.2023 - Current
- Coordinates all leave administration including disability and FMLA
- Provides excellent customer service in assisting associates with benefit issues, enrollment, qualifying life events, plan questions
- Ensure that benefits programs are administered in compliance to the established Human Resource policies, programs, and practices
- Review carrier invoicing prior to client delivery by our Billing Dept
- Administer benefits deduction payroll processing and verification
- Complete ad hoc tasks and projects as needed
- Handling administrative aspects of the benefits programs, such as answering basic benefits questions
- Serve as point of contact to assist/coach employees with benefit-related inquiries and issues
- Ensure accuracy, quality and consistency of all benefits-related data
- Review, create, reconcile and process all vendor invoices prior to payment
- Advising employees on company policies, guidelines, and documentation requirements
- Monitoring and tracking absence status, documentation, and return-to-work dates
- Coordinating with managers to develop modified work schedules or return-to-work accommodations
- Acting as a liaison between employees and management
- Providing clear communication and guidance on the leave process
- Processing leave requests in accordance with company policies and labor laws
- Assist the payroll department by manually preparing and calculation all STD payment for employees.
Human Resource/Payroll Clerk (Contract)
Northside Imports
06.2023 - 07.2023
- Processed company bi-weekly payroll for 300+ employees local and multi state using ADP
- Entered enterprise-wide wage garnishment and child support orders, ensured that all 401k contributions were correctly deducted and executed on time
- Ran system reports and processed employees’ pay and deductions.
Human Resource Specialist
GRECIAN DELIGHT/KRONOS
09.2021 - 11.2022
- Manages payroll reporting as needed including tax liability, 401k contribution, and benefit deductions
- Completes garnishments and levies for child support, FMLA, and STD
- Enters employee vacation, sick and personal time into payroll system using Paylocity
- Assists with the auditing and training during the payroll transition from Paylocity to Ceridian/Day force
- Provided HCM support (Onboarding assistance, benefit enrollment, training support etc.) for new and existing employee
- Processed all changes or enrollments of medical, dental, vision, 401k and all voluntary products for employees
- Assist with payroll re-configuration
- Provide month end reports for the finance department.
Payroll Administrator (Contract)
KRONOS FOODS CORPORATION
04.2021 - 09.2021
- Manages payroll reporting as needed including tax liability, 401k contribution, and benefit deductions
- Completes garnishments and levies for child support, FMLA, and STD
- Enters employee vacation, sick and personal time into payroll system using Paylocity
- Assists with the auditing and training during the payroll transition from Paylocity to Ceridian/Day force
- Performs other duties assigned by Director of HR and Chief of HR.
Human Resource Manager
EL REY USA MEATS & SEAFOOD/LEON LOGISTICS LTD.
09.2020 - 04.2021
- Executed benefits program management, including data input and reporting, participated in benefit design meetings, and conducted annual enrollment meetings
- Handled employee relations, employee evaluations and recruiting
- Managed payroll reporting as needed including tax liability, 401k contribution, and benefit deductions
- Assisted employees with benefits, state tax ups, out of state tax policies, payroll, and timekeeping concerns
- Completed garnishments and levies for child support, FMLA, and STD
- Monitored time off and ensured compliance with regulations, reviewed timekeeping, and escalated issues to leadership
- Entered employee vacation, sick and personal time into payroll system using Paycor
- Created an employee handbook for both entities and translated them to Spanish
- Launched their 401k program
- Handled all their recruiting in state and out of state
- Audited all Health benefit bills (Medical and Dental); Handled all of Workers Comp cases.
HR Coordinator
ADVACARE SYSTEMS
08.2018 - 09.2020
- Assisted with the efficient day to day operations of the HR department
- Assisted in the payroll process (Reviewed employee punches, preparation of manual entry files etc.)
- Provided HCM support (Onboarding assistance, benefit enrollment, training support etc.) for new and existing employee
- Assisted in administration of casualty insurance policies (Reported claims, created claim file etc.)
- Assisted in the maintenance and retention of employee files
- Assisted with recruiting, running background checks, MVR’s and updated DL’s, TB Screen and D.O.T info into Day force.
Customer Service Rep
CSM TUBE USA INC.
02.2018 - 08.2018
- Processed orders, answered phone calls and e-mails to customers looking for information about deliveries and order status
- Processed shipping documents such as invoices, packing slip, documents for carriers
- Scheduled pickups with carriers, Processed pick orders for warehouse
- Filed all the sales documents; Performed inside support for sales manager; Kept track of inventory.
Human resource Manager (Contract)
ZEMAN HOMES
09.2017 - 11.2017
- Provided advice and counsel to managers on organizational matters including performance assessment, corrective actions, dispute resolution, compensation and classification, recruitment and retention and organizational structure and staffing
- Oversaw all recruitment efforts as well as the job posting system and established relationships with temp agencies, ensured that field and shop management are adequately staffed
- Ensured compliance with federal, state, and local legal requirements, studied existing and new legislation, and enforced adherence to requirements, advised management on needed actions
- Recruited and hired positions as requested by Corporate Management.
Payroll Clerk (Contract)
DGI SUPPLY
07.2017 - 09.2017
- Processed company bi-weekly and semi-monthly payroll for 300+ employee’s local and multi state using UltiPro
- Entered enterprise-wide wage garnishment and child support orders, ensured that all 401k contributions were correctly deducted and executed on time
- Ran system reports and processed employees’ pay and deductions
- Served as point of contact regarding payroll/timekeeping inquires for employees.
HR Director/Payroll Director
ASBURY HEALTHCARE LLC. /BEST CARE HOME HEALTH
11.2014 - 04.2017
- Managed company time and attendance and payroll for 300+ employees with ADP Payroll and Time and Attendance
- Processed benefits enrollments and reconciled monthly benefits invoices, ensured all changes were correctly applied to the bill
- Maintained employee files, ensured confidentiality and compliance with the Illinois Department of Public Health regulations
- Reviewed applicant resumes and selected individuals to be phone screened, conducted interviews, and submitted information to conduct background checks and drug screens on applicants/new hires.
Human Resource Generalist (Manufacturing)
FREEDMAN SEATING COMPANY
09.2010 - 11.2014
- Executed benefits program management, including data input and reporting, participated in benefit design meetings, and conducted annual enrollment meetings
- Assisted with employee relations, employee evaluations and recruiting
- Managed payroll reporting as needed including tax liability, 401k contribution, and benefit deductions
- Assisted employees with benefits, state tax ups, out of state tax policies, payroll, and timekeeping concerns
- Completed garnishments and levies for child support, FMLA, and STD
- Monitored time off and ensured compliance with regulations, reviewed timekeeping and escalated issues to leadership
- Entered employee vacation, sick and personal time into payroll system, used Paylocity and Paycom.
Education
COLUMBIA COLLEGE
Skills
- Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- UltiPro
- ADP
- Paylocity
- Paycom
- Day Force Ceridian
- Paycor
- Spanish (Fluent) Read, Speak and Write
Certification
NOTARY PUBLIC STATE OF ILLINOIS, 10/2024
Timeline
Benefits Leave Administrator (Contract)
UL Solutions LLC
09.2023 - Current
Human Resource/Payroll Clerk (Contract)
Northside Imports
06.2023 - 07.2023
Human Resource Specialist
GRECIAN DELIGHT/KRONOS
09.2021 - 11.2022
Payroll Administrator (Contract)
KRONOS FOODS CORPORATION
04.2021 - 09.2021
Human Resource Manager
EL REY USA MEATS & SEAFOOD/LEON LOGISTICS LTD.
09.2020 - 04.2021
HR Coordinator
ADVACARE SYSTEMS
08.2018 - 09.2020
Customer Service Rep
CSM TUBE USA INC.
02.2018 - 08.2018
Human resource Manager (Contract)
ZEMAN HOMES
09.2017 - 11.2017
Payroll Clerk (Contract)
DGI SUPPLY
07.2017 - 09.2017
HR Director/Payroll Director
ASBURY HEALTHCARE LLC. /BEST CARE HOME HEALTH
11.2014 - 04.2017
Human Resource Generalist (Manufacturing)
FREEDMAN SEATING COMPANY
09.2010 - 11.2014
COLUMBIA COLLEGE