Jessica Costa

• Executed travel arrangements by researching and booking flights and accommodations.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Kept detailed track of household and maintenance inventory and schedules.
• Researched topics and events to support supervisor's work agenda and projects.
• Conferred with customers by telephone, chat or email to provide information.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Boy Age 11, Girl Age 6

• Maintained positive living environment
• Scheduled appointments for medical, dental and self-care needs.
• Managed day-to-day operation of home to comply with regulations and agency standards.
• Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
• Coordinated meals for all family members with focus on catering to dietary restrictions.
• Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
• Performed cleaning and organization duties as needed.
• Engaged with children on individual basis to build positive relationships.
• Provided developmentally appropriate activities for children.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Grocery shopping, Meal Prep.
• Provided employee with transportation when needed.
• Ran daily errands.

Girl Age 6, Boy Age 3

• Monitored schedules to maintain sleeping, eating, and school schedules for children.
• Built positive and nurturing environments to support child social and emotional growth.
• Assisted with light housekeeping duties as well as running errands.
• Supported children in play activities, meals, and snacks, hygiene and socialization.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
• Assisted children with homework assignments and special projects across different subjects.
• Engaged with children on age-appropriate level.
• Prepared meals and snacks for children based on dietary guidelines.
• Transported children to and from school, medical appointments and extra-curricular activities.

Boy Age 4, Boy Age 8

• Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
• Monitored children's play activities to verify safety.
• Developed games and activities using arts and crafts to support learning and verbal skills.
• Helped children complete homework assignments and school projects.
• Safely transported children to and from school, medical appointments and extra-curricular activities.
• Monitored schedules to maintain sleeping, eating and school schedules for children.
• Communicated with parents about daily activities and behaviors.
• Promoted language development skills through reading and storytelling.
• Engaged in after-school activities including sport practice and homework.
• Daily Housekeeping, Cleaning up after children.
• Family household laundry duties.
• Daily meal prep for family, cooking dinners, preparing kids lunches etc.
• Involved children in caring for household pets and chores.
• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

• Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
• Maintained inventory of office supplies and placed orders.
• Validated and recorded invoices and resolved discrepancies with vendors.
• Provided financial insights for budgeting and forecasting activities.
• Implemented orderly, organized filing systems for easy record retrieval.
• Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Generated invoices upon receipt of billing information and tracked collection progress.

• Executed record filing system to improve document organization and management.
• Organized and updated schedules for executives.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Scheduled office meetings and client appointments for staff teams.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed filing system, entered data and completed other clerical tasks.