Jessica Costa
Malden,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Looking to improve and build a career and new opportunities
Overview
4
4
years of professional experience
Work History
Cleaner
American Cleaners
07.2022 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Security Officer
Allied Universal Security Services
06.2019 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported irregularities such as fire and safety hazards to maintenance.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Authorized entrance papers and granted or denied entrance to building.
- Conducted Timeframe patrols of key areas to spot and control security concerns.
Education
High School -
Escola Estadual Emanuel Birro
Brazil12.2016
Skills
- Supply Inventory Management
- Facility and Site Cleaning
- Trash Collection and Removal
- Positive Team Player
- Trash Pickup
- Vacuuming and Dusting
- Interior and Exterior Cleaning
- Disposal Replacement
- Garbage Disposal
- Supply Replenishment
- Buffing and Waxing
- Surface Polishing
- Power Washer
- Surface Sanitizing
- Special Requests
- Emergency Clean-Up
- Exterior Window Cleaning
- Attentive and Observant
- CPR Certified
- Ground Patrol
- Safety and Security
- Public Safety and Security
- Prevention of Unauthorized Entry
- Interior and Exterior Patrol
- Checking Credentials
- Commercial Property
- Cooperative Attitude
- Escorting Customers
- Assigned Site Patrol
- Responding to Emergencies
- ID Verification
- Facility Protection
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Timeline
Cleaner
American Cleaners
07.2022 - Current
Security Officer
Allied Universal Security Services
06.2019 - 07.2023
High School -
Escola Estadual Emanuel Birro
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