Jessica Cotton
Austin,Texas
Summary
To obtain a position in entry level sales. Reliable and upbeat with success at promoting customer loyalty, satisfaction and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Package Delivery Driver
FedEx
07.2018 - Current
- Unloading, sorting, scanning and loading of packages
- Focused and responsible driver
- Responsible for delivering packages in a timely and professional manner.
Office Assistant
TSLA
01.2017 - Current
- Organizing and filing of documents
- Perform office management duties and responsibilities
- Proficient use of Microsoft Office.
Package Handler/Temp Cover Driver
UPS
04.2017 - 05.2018
- Unloading, sorting, scanning and loading of packages
- Move a variety of packages and process these efficiently for the warehouse operations
- Responsible for delivering packages in a timely and professional manner.
Emergency Medical Dispatcher/Communications Medic
Austin/Travis Co. EMS
10.2011 - 10.2016
- Operating a variety of communication and computer-based equipment used in 911 emergency calls
- Providing information to responding units and on-scene personnel
- Maintaining a strong safety focus and following safety standards and practices.
Communications/Call Taker
Austin Police Department
10.2007 - 10.2011
- Disciplined and dedicated to completing tasks accurately and efficiently
- Being precise and accurate with information from concerned citizens
- Experienced at resolving conflicts calmly, quickly, and effectively.
Front Desk Agent
Princess Tours
05.2007
- Accommodate guests requests and concerns with sensitivity and efficiency
- Communicate and work as a team with co-workers
- Capable of meeting and exceeding deadlines with strong attention to detail.
Education
Graduate School: Special Education -
Texas State University
San Marcos, TX04.2024
Emergency Medical Technician - Basic -
Oak Hill Fire Academy
Austin, TX02.2012
Bachelors of Science in Recreation Administration -
Texas State University
San Marcos, TX01.2007
Skills
- Problem-solving skills
- Exceptional customer service
- Oral and written communications
- Teamwork and Collaboration
- Adapt to diverse groups
- Reliable and punctual
References
References are available upon request
Timeline
Package Delivery Driver
FedEx
07.2018 - Current
Package Handler/Temp Cover Driver
UPS
04.2017 - 05.2018
Office Assistant
TSLA
01.2017 - Current
Emergency Medical Dispatcher/Communications Medic
Austin/Travis Co. EMS
10.2011 - 10.2016
Communications/Call Taker
Austin Police Department
10.2007 - 10.2011
Front Desk Agent
Princess Tours
05.2007
Graduate School: Special Education -
Texas State University
Emergency Medical Technician - Basic -
Oak Hill Fire Academy
Bachelors of Science in Recreation Administration -
Texas State University
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