Jessica Couch
Indianapolis,IN
Summary
Proven Office Administrator with a track record of enhancing workflow efficiency at Riley Hospital for Children, adept in document preparation and office administration. Excelled in customer service and organization, significantly improving data accuracy and client communication. Skilled in handling confidential information, showcasing exceptional verbal and written communication abilities.
Overview
4
4
years of professional experience
Work History
Secretary
Riley Hospital for Children
01.2017 - 01.2019
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Secretary/ Tech
Methodist-IU Health
10.2014 - 01.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
Decatur Central High School
5251 Kentucky Ave.2010
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
Timeline
Secretary
Riley Hospital for Children
01.2017 - 01.2019
Secretary/ Tech
Methodist-IU Health
10.2014 - 01.2017
High School Diploma -
Decatur Central High School