Jessica Coulter
KCMO,MO
Overview
23
23
years of professional experience
Work History
Clinical Quality Auditor
Optum Health Care
03.2022 - Current
Remote Patient Monitoring
Optum Health Care
02.2022 - 03.2022
- Monitor Patients via Alerts after the patient checks in on a daily basis
- Depending on the Alert, this may require a chat message to the patient to further discuss, a phone call to the patient to further discuss, and or notifying the patient's Provider's Office if needed
- If unable to reach a patient via phone or chat, a Notification may need to be set to follow up during the day
- Nursing recommendations discussed with the patient as needed depending on symptoms, changes in their vitals, changes in weight, or changes in blood sugars; depending on patient's circumstance
- Plan of Care determined mostly by the use of current Job Aids.
Cardiology Nurse Abstractor Manager
Saint Luke's Hospital - Kansas City, MO
06.2017 - 02.2022
- Updated daily team workflow via email 2 to 3 times per day with the daily clinic updates
- This included our 4 major Outreach Clinics
- Built and updated Excel Spreadsheets with Productivity and Quality Data
- Updated the Employee Schedule, Kronos, and PTO in Workday
- Updated Employee Ratings and Evaluations 3 times per year
- Assisted with Chart Corrections
- Assisted with questions another Employee may have regarding a chart
- Attended Leadership meetings and brought any pertinent information back to the team to discuss.
Cardiology Nurse Abstractor
Saint Luke's Hospital - Kansas City, MO
01.2016 - 06.2017
- Pulled records from outside locations if available in CareEverywhere
- Added in outside test results/records/impression that had been scanned into the patient's chart
- Updated the Problem List, Past Medical History, Past Surgical History, and Family History
- Notified the Office Nurse and or Provider if new abnormalities were noted during Abstraction
- Verified information with Office Nurse and or Provider if needed.
Cardiology Nurse Clinician
Saint Luke's Hospital - Kansas City, MO
06.2009 - 01.2016
- Received incoming patient calls
- Followed up on these phone calls after discussing with Cardiologist as needed
- Many phone calls were resolved by following Pre-Set Protocols which were discussed with the patient
- Responsible for sending prescriptions to the pharmacy when a refill was due and verifying that all labs were up to date via protocol prior to filling
- Responsible for working though the In-Basket and calling patient's results and recommendations
- Responsible for calling patients with their upcoming Procedure Instructions.
Cardiology Travel Nurse
American Traveler
01.2006 - 06.2009
- Skills/Experience: Performed 13-week rotations per site
- These sites included: West Palm Beach in Florida
- Delay Florida
- Heartland Medical Center in St
- Joseph, MO
- Research Medical Center in Kansas City, MO
- All of these positions were Telemetry Units where I was responsible for monitoring Vital Signs and Telemetry Strips
- Also responsible for Administering Medications and replacing and starting IVs.
Cardiology Nurse
Liberty Hospital - Liberty, MO
11.2004 - 01.2006
- Responsible for monitoring Vitals and Telemetry Strips
- Administering Medications and starting or replacing IVs.
Medical Surgical Nurse
Saint Francis Hospital South - Maryville, MO
05.2001 - 11.2004
- Monitoring and Transporting Medical/Surgical Patients
- Most patients were Recent Postoperative Orthopedic Patients
- Worked in the Ambulatory Unit doing Pre and Post Operative duties and monitoring.
Education
Registered Nurse -
North Central Missouri College
05.2004
License Practical Nurse -
Southwestern Community College
05.2001
General Studies -
Northwest Missouri State University
Skills
- Leadership
- Quality Improvement
- Patient Safety
- Critical Thinking
- Team Building
- Communication Skills
- Organization Skills
- Experience with EPIC
- Experience with Sharepoint
- Experience with Excel, Word, and Outlook
- Experience with QFiniti, Curo, and CareAdvance
Timeline
Clinical Quality Auditor
Optum Health Care
03.2022 - Current
Remote Patient Monitoring
Optum Health Care
02.2022 - 03.2022
Cardiology Nurse Abstractor Manager
Saint Luke's Hospital - Kansas City, MO
06.2017 - 02.2022
Cardiology Nurse Abstractor
Saint Luke's Hospital - Kansas City, MO
01.2016 - 06.2017
Cardiology Nurse Clinician
Saint Luke's Hospital - Kansas City, MO
06.2009 - 01.2016
Cardiology Travel Nurse
American Traveler
01.2006 - 06.2009
Cardiology Nurse
Liberty Hospital - Liberty, MO
11.2004 - 01.2006
Medical Surgical Nurse
Saint Francis Hospital South - Maryville, MO
05.2001 - 11.2004
Registered Nurse -
North Central Missouri College
License Practical Nurse -
Southwestern Community College
General Studies -
Northwest Missouri State University