Jessica Courson

• Collaborated with interdisciplinary teams to provide comprehensive care for patients with complex medical needs.
• Mentored junior technologists, sharing knowledge of advanced techniques and best practices for patient care.
• Cultivated trust and understanding with diverse patient populations.
• Addressed any concerns or questions from patients regarding their scans or procedures effectively putting them at ease.
• Maintained accurate electronic records of patient information and procedural data in compliance with regulatory standards.
• Contributed to continuous improvement initiatives by participating in regular staff meetings and providing constructive feedback on operational processes.
• Improved patient comfort by employing advanced MRI techniques and providing thorough explanations of procedures.
• Provided exceptional customer service to both patients and their families throughout the entire diagnostic process.
• Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
• Interacted with patients to explain MRI scans and answer questions, providing reassurance and comfort throughout the process.
• Administered IV drugs to patients to create contrasts on scanned images.

Senior MRI technologist at a 40-bed community hospital. Familiar with Phillips Achieva 1.5T scanner/platforms. GE 1.5T scanner/platforms. Produced diagnostic scans on routine/emergent outpatients/inpatients. Proficient in orthopedic, neurological and breast scans. Provided excellent patient care. Accurately recorded and charted according to established procedures. Maintained and stocked scan rooms. Integral role in creating SPIRIT team to help elevate staff morale.

Provided technological support in a high-capacity, Level 1 trauma hospital with 495 beds for seven years.

Staff radiographer at a Level 1 trauma facility. Produced diagnostic images according to established protocols and accurately recorded uncharted patient information. Cross-trained into MRI.

• Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
• Processed, labeled, and organized diagnostic images to match with patient records.
• Developed strong rapport with patients by exhibiting empathy and understanding during potentially stressful procedures.
• Enhanced patient comfort by providing clear and compassionate communication during radiologic procedures.
• Delivered exceptional patient care with timely completion of radiologic exams while adhering to all safety guidelines.
• Tailored examination techniques based on individual patient needs, ensuring optimal comfort levels throughout the process.
• Contributed to department efficiency by effectively managing multiple tasks in a fast-paced setting.