Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Courtney

St Louis,MO

Summary

Ten plus years of Product Management experience with surgical instruments and equipment, primarily Neuro. Domestic and International experience, R&D with engineering (I even have a design patent), training of sales force, customer and sales support, inventory management, production forecasting, regulatory and quality control compliance experience, FDA applications/approvals, KOL collaborations, marketing materials, cadaver labs, conventions, investor relations, and more.

I've spent the last eight years getting to be a stay-at-home mom, and I've returned a few times for some neuro product development consultation work over those years, and managed my own custom cookie making company, Crown Cookies, but I'm excited to get back to work now that my kiddos are all in school.

Overview

10
10
years of professional experience

Work History

Director of Marketing and Product Management

Kogent Surgical
01.2012 - 01.2015

I built strong relationships with industry professionals and Key Opinion Leaders. I developed and presented marketing plans and reports to CEO, shareholders, and investors. I initiated sessions with sales managers and engineers to create new ideas and promotional strategies. I created and managed marketing budgets, ensuring maximized ROI. I oversaw preparation of marketing copy, images, videos, emails, and other collateral for our entire neuro product line, including an ultrasonic aspirator, bipolar generator and accessories, disposable bipolar forceps, and handheld titanium instruments. I continually maintained and improved company's reputation and positive image in markets served, as well as expanding markets. I captured new customers by optimizing business strategies and launching products to diversify uses. I mentored personnel on best practices and protocols to maximize productivity. I participated in securing long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.

Product Manager

Corelink
04.2011 - 11.2011

I was hired as Product Manager to manage inventory of the Peak Interbody Cages and Instruments, as well as monitor consigned inventory of instruments to the sales force. I developed and implemented a forecasting system to maintain proper inventory levels based on sales history and calculated growth rates. I created marketing materials to assist the field in expanding product awareness and increase sales. I was an active participant in design implementation plans for new products according to the latest FDA regulations and requirements. I coordinated a Medical Advisory Board to assist in product development. I devised cadaver labs in accordance with our design implementation process. I launched a new product line, the Tiger Pedical Screw system, which included everything from Research and Development to the manufacturing process, to creating demonstration inventory kits and stocking inventory, to marketing materials and pricing, to tracking sales trends and account management.

Product Manager

Stryker
04.2010 - 04.2011

I was acquired by Stryker NSE along with my product from Synergetics to provide technical support during the Sonopet Ultrasonic Aspirator product launch. I trained most of the global sales force through powerpoint, operating room technical support and assistance, customer/hospital in-services, national sales meeting hands-on training programs, surgeon meetings, and more. I designed and implemented various marketing materials for sales support and growth, including flyers, brochures, an iPad app, competitor comparison spreadsheets, animations and videos for company website, and more. I supported customers, as well as other departments, through the transition by providing 24 hour emergency technical support. I further developed and expanded my professional relationships with neuro and neuro-spine surgeons and domestic and international sales representatives and distributors.

Product Manager

Synergetics
05.2005 - 04.2010

I began as Associate Sonopet Product Manager, was promoted to Sonopet Product Manager, then to Marketing Manager for the entire neuro division. I grew with the company from a less than 300 employee private company into a greater than 500 employee public company. I expanded the Sonopet product line through product development, product line expansion, expansion of applications, and emerging into international markets. I devised and implemented marketing strategies to increase product line sales. I developed strong professional relationships with neurosurgeons and sales representatives globally.

Education

Bachelor of Arts - Marketing

Lindenwood University
Saint Charles, MO

Skills

  • Proven ability to interact effectively with all internal and external departments and every level of chain of command demonstrating positive energy, passion for my product and professionalism
  • HIPAA and BPP certified Trained and qualified on ISO 13485 and Indications For Use
  • Trained and qualified on Operating Room Conduct, National Patient Safety Goals, and Preparing for FDA Inspections
  • Strong surgeon, sales rep, and international dealer relationships
  • International and domestic travel
  • Product Development, Project Management, Trade show and exhibition event planning
  • Reporting, Budgeting, Advertising
  • Lab technical support and coordination
  • Sales Training, Sales Support, Business Development, Account Management
  • Capital and disposables development, manufacture, sales and distribution, and support

Timeline

Director of Marketing and Product Management

Kogent Surgical
01.2012 - 01.2015

Product Manager

Corelink
04.2011 - 11.2011

Product Manager

Stryker
04.2010 - 04.2011

Product Manager

Synergetics
05.2005 - 04.2010

Bachelor of Arts - Marketing

Lindenwood University
Jessica Courtney