Jessica Crockett
Santa Barbara,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Preschool Teacher
UCSB Orfalea
04.2022 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Supervised student teachers to provide objective feedback.
Executive Assistant to the Chief Executive Officer
Strategic Incentives
07.2020 - 04.2022
- Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
- Enhanced productivity with meticulous organization of documents and files for easy access and retrieval.
- Supported decision-making processes by compiling research data and presenting findings to the CEO.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
Medical Receptionist
The G Spa
03.2019 - 07.2020
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Receptionist/Administrative Assistant
Paveloff Vision Center
06.2017 - 03.2019
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Assistant Manager
Teuscher Chocolates & Café
10.2013 - 07.2017
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Sales Associate
Relax The Back
08.2010 - 12.2013
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
The Mole Hole
11.2008 - 08.2010
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Human Services -
University of Phoenix
05.2016
Associate in Social and Behavioral Science/ Arts and Humanities -
Santa Barbara City College
05.2013
Associate of Arts in Social and Behavioral Sciences -
Santa Barbara City College
05.2013
Skills
- Medical Billing
- Adobe Acrobat PDF
- Word
- Access
- POS
- QuickBooks
- MacPractice
- Outlook proficient
- Great at prioritizing and multitasking
- High attention to detail
- Self-motivated
- Reliable and strong work ethic
Timeline
Preschool Teacher
UCSB Orfalea
04.2022 - Current
Executive Assistant to the Chief Executive Officer
Strategic Incentives
07.2020 - 04.2022
Medical Receptionist
The G Spa
03.2019 - 07.2020
Receptionist/Administrative Assistant
Paveloff Vision Center
06.2017 - 03.2019
Assistant Manager
Teuscher Chocolates & Café
10.2013 - 07.2017
Sales Associate
Relax The Back
08.2010 - 12.2013
Sales Associate
The Mole Hole
11.2008 - 08.2010
Human Services -
University of Phoenix
Associate in Social and Behavioral Science/ Arts and Humanities -
Santa Barbara City College
Associate of Arts in Social and Behavioral Sciences -
Santa Barbara City College
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