Jessica Culp
Associate
Fort Mitchell,KY
Summary
Detail-oriented team player with strong organizational skills and a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Team Associate
Walmart
03.2023 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified all merchandise was properly priced and labeled.
- Increased customer satisfaction by providing exceptional support and resolving issues in timely manner.
- Created appealing displays for routine arrangements and special promotions.
- Promoted positive working environment through effective conflict resolution strategies and open lines of communication among team members.
Data Entry Pharmacy Technician/Customer Service
Chewy Pharmacy
09.2021 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning pet parents.
Baker/Customer Service Representative
Missy's Pies, Etc.
03.2018 - 03.2020
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized workspace.
- Operated cash registers and processed payments accurately.
- Assisted in inventory management of products and sales using Microsoft Office Suite.
- Keyholder responsible for making daily deposits to bank.
Education
English/Psychology
University of Kentucky
Lexington, KYData Science Certificate - Data Science
University of Arkansas
Fayetteville, AR12.2023
Skills
- Teamwork and Collaboration
- Attention to Detail
- Data Entry
- Dependable and Responsible
- Customer Service
- Problem-Solving
- Positive Attitude
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceHealthcare benefitsFlexible work hoursPaid time offTimeline
Team Associate
Walmart
03.2023 - Current
Data Entry Pharmacy Technician/Customer Service
Chewy Pharmacy
09.2021 - 11.2022
Baker/Customer Service Representative
Missy's Pies, Etc.
03.2018 - 03.2020
English/Psychology
University of Kentucky
Data Science Certificate - Data Science
University of Arkansas