Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Curcio

Beech Mountain

Summary

Skilled team player with strong background in high pressure environments. Works well to handle assignments and always ready to go beyond basics assignments, both independently as well as with a team. Quick learner with good leadership and multitasking skills. Positive and upbeat hospitality professional who connects with guests quickly to promote sales and keep work atmosphere friendly and open. Carefully monitors service to keep guests happy and safe.

Overview

16
16
years of professional experience

Work History

Lead Bartender

Deer Valley Ski Resort
11.2023 - 04.2025
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Bartender

Beech Mountain Ski Resort
11.2020 - 10.2023
  • Verified legal drinking age of patrons through stringent ID checks.
  • Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders.
  • Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.

Executive Chef

Garland Raleigh
07.2016 - 12.2019
  • Oversaw menu changes to maintain reputation of restaurant in producing exciting dishes defining exquisite level of cuisine available in city.
  • Planned, organized and supervised daily culinary operation of restaurant and catering services.
  • Interviewed, trained and hired kitchen staff and launched operational improvements to reduce turnaround times for food preparation and dining service.
  • Increased guest satisfaction scores in first quarter with enhanced staff training and food preparation oversight.
  • Achieved “A” ratings on health department inspections by developing standardized cleaning process for each shift.
  • Evaluated restaurant operations to spot problems, improve kitchen organization and refresh menus with proactive mindset.

Executive Chef

Vin Rouge
05.2009 - 04.2016
  • Interviewed, trained and hired kitchen staff and launched operational improvements to reduce turnaround times for food preparation and dining service.
  • Oversaw menu changes to maintain reputation of restaurant in producing exciting dishes defining exquisite level of cuisine available in city.
  • Planned, organized and supervised daily culinary operation of restaurant.
  • Obtained best prices from vendors by negotiating contracts for ingredients and equipment procurement, reducing monthly food costs.
  • Evaluated restaurant operations to spot problems, improve kitchen organization and refresh menus with proactive mindset.
  • Supervised food preparation, plating and presentation to increase quality.
  • Monitored kitchen operations to maintain proper sanitation and quality assurance.
  • Built positive relationships with customers by visiting tables and engaging in friendly conversations.
  • Checked quality of incoming ingredients against kitchen standards.
  • Estimated required amount of ingredients and supplies to optimize inventory for forecasted demand.
  • Established and enforced presentation standards to uphold consistency and high standards.
  • Demonstrated correct cooking techniques to staff to increase team skill level.

Education

Bachelor of Science - Communication Studies

Appalachian State University
Boone, North Carolina

Associate of Applied Science - Culinary Technology

Asheville Buncombe Technical Community College
Asheville, NC

Skills

  • Upholds highest quality of customer service
  • Works well with all personality types
  • Treats guest as they were guests in my own home
  • Highly organized
  • Master of multitasking
  • Extremely reliable, punctual, determined to make a good name for the company
  • Takes pride in my solid work ethic

Timeline

Lead Bartender

Deer Valley Ski Resort
11.2023 - 04.2025

Bartender

Beech Mountain Ski Resort
11.2020 - 10.2023

Executive Chef

Garland Raleigh
07.2016 - 12.2019

Executive Chef

Vin Rouge
05.2009 - 04.2016

Associate of Applied Science - Culinary Technology

Asheville Buncombe Technical Community College

Bachelor of Science - Communication Studies

Appalachian State University

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