Jessica Cusson
White House,TN
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Director
The Summit Preparatory Academy
11.2023 - Current
- Manages daily operations.
- Manages school staff by planning work schedules, evaluating staff performance, and developing performance improvement plans. Assists with the implementation of Company-provided curriculum, which includes coaching, communicating, and interpreting standards with teachers.
- Ensure the school is operating in accordance with company and state licensing standards, while promoting a positive partnership within the surrounding community.
- Facilitated hiring, choosing, and maintaining exceptional team members.
- Maintain positive relationships with families.
- Collect and distribute parent feedback, working to continuously improve service and quality
Administrative Assistant
The Summit Preparatory Academy
08.2017 - 11.2023
- Managed scheduling for faculty meetings, optimizing time efficiency and resource
- Assisted in maintaining student records, enhancing data accuracy and compliance with company guidelines.
- Supported event planning efforts, contributing to successful execution of school functions and activities.
- Trained new administrative staff on office procedures.
- Streamlined supply ordering processes, reducing delays and ensuring availability of necessary materials.
- Maintained inventory of office supplies, proactively addressing shortages to support daily operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Updated employee files and granted or denied time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
Teacher
The Summit Preparatory Academy
10.2015 - 08.2017
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented innovative teaching methods to enhance student learning experiences.
- Collaborated with colleagues to create a positive classroom environment.
- Assessed student progress and provided constructive feedback for improvement.
- Mentored new teachers, providing guidance on effective instructional strategies.
- Led parent-teacher meetings to discuss student performance and goals.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
Education
High School Diploma -
White House High School
White House, TN05.2001
Skills
- Office Management
- Staff Management
- Schedule Management
- Administrative support
- Customer relations
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Professional communication
- Scheduling and calendar management
- Dedicated team player
- Data organization
- Records management
- Professional and mature
- Relationship building
- Client relations
- Multi-line phone proficiency
- Event coordination
- Complex Problem-solving
- Internet research
- Purchase orders organization
- Training and coaching
- Team bonding
Timeline
Director
The Summit Preparatory Academy
11.2023 - Current
Administrative Assistant
The Summit Preparatory Academy
08.2017 - 11.2023
Teacher
The Summit Preparatory Academy
10.2015 - 08.2017
High School Diploma -
White House High School
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