Jessica Czachowrski
SAINT LOUIS,MI
Summary
Proven leader with extensive experience at Alma Brewing Company, adept in sales planning and implementation, and excelling in staff supervision. Demonstrated success in boosting profitability and enhancing service quality through strategic planning and policy development. Skilled in fostering customer experiences and managing project deadlines, achieving operational excellence.
Overview
16
16
years of professional experience
Work History
General Manager
Alma Brewing Company
07.2014 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Cartridge Production
Oink
04.2012 - 11.2014
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Completed complex customer orders accurately and within quoted time limit.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Documented finished work to keep supervisors informed of production activities.
- Utilized work order and job instructions to identify necessary materials and quantity requirements.
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
Bartender
Pine Knot
06.2008 - 09.2011
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Built relationships with vendors to manage orders and negotiate costs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
High School Diploma -
Ithaca High School
Ithaca, MIMid Michigan Community College
Mount Pleasant, MISkills
- Sales
- Schedule Management
- Advertising and marketing
- Expense Control
- Account Management
- Staff Supervision
- Project Management
- Inventory Control
- Human Resources Leadership
- Excel, Google Workspace, QuickBooks, etc
Timeline
General Manager
Alma Brewing Company
07.2014 - Current
Cartridge Production
Oink
04.2012 - 11.2014
Bartender
Pine Knot
06.2008 - 09.2011
High School Diploma -
Ithaca High School
Mid Michigan Community College
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