JESSICA DADY
Lees Summit,Missouri
Summary
Motivated leader with a commitment to the continued advancement of the University of Central Missouri by offering a diverse range of leadership skills, experience and knowledge that have been developed through formal education and professional experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Procurement Specialist I
UNIVERSITY OF CENTRAL MISSOURI
04.2023 - Current
- As a Procurement Specialist I, I support the department mission for Procurement and Materials Management
- All work is completed following the stringent policies of the University
- I complete tasks by utilizing multiple software systems: ION Wave, Jaggaer (UCMarket), Contracts+ (TCM), and Banner
- I draft specifications for bids, post and accept bids, enter, and renew contracts in our database and provide administrative support as it is needed
- I am responsible for processing new contracts that are required for purchases, reviewing redlines and negotiating with vendors; this includes working directly with the Office of Technology on a range of software related contracts and purchases
- I also review all contracts, bonds, insurance, and all requirements before any projects can begin
- I have extensive knowledge of Jaggaer and routinely utilize Banner for many uses
- As part of our processes, I monitor expenditures with vendors in Banner, as well as tracking the departmental budget and expenses
- I review budgets in Banner to monitor encumbrances and to troubleshoot budget related purchase order issues
- In addition to hosting training sessions, developing training videos and SOPs for campus wide use, I have trained 4 employees, teaching them how to use Banner, the Procurement systems and how to execute routine departmental tasks
- I continue to provide department leadership and operational oversight as I oversee certain assignments, the status of contracts and purchases, as well as providing feedback to the director
- I have led departmental meetings and initiatives, as well as continuing to communicate and provide instruction to the Procurement team, vendors and other departments in the director’s absence.
Office Professional IV
UNIVERSITY OF CENTRAL MISSOURI
01.2023 - 04.2023
- In the role of Office Professional IV, I assisted in the department mission for Procurement and Materials Management for goods and services at the University
- I utilized software systems, TCM and UCMarket as well as Banner
- I monitored the fiscal budget as well as worked closely with departments campus wide, specifically Accounts Payable, Accounting Services, and the Office of Technology
- I managed contracts and ran reports to facilitate the contracts
- I was responsible for processing expense reports drafting reports for the Board of Governors
- I processed departmental paperwork and paperwork for all vehicle licensing
- I provided administrative support and assisted other departments with the use of UCMarket and requisition inquiries.
Commercial Lines Account Manager
MIKE KEITH INSURANCE
01.2022 - 01.2023
- As a Commercial Lines Account Manager, I quoted business insurance policies and serviced existing policies
- I managed account documentation (i.e., general policy questions, quotes, binders, insurance contracts, endorsements, and cancellations)
- I was responsible for completing a monthly list of policy contract renewals by reviewing the contract, updating the management system, and having the customer sign the documents
- It was a primary responsibility to monitor the cost of policies and changes regarding cost, as well as finding the best comparable rates for customers
- I reviewed client’s current coverage, loss experience and analyzed risk to determine the best product for them
- In this role, I continued as part of the leadership team, which included providing feedback to the Operations Manager, and assisting with implementing new initiatives for employee retention and improving the work environment.
Personal Lines Account Manager
MIKE KEITH INSURANCE
08.2020 - 01.2022
- As a Personal Lines Account Manager, I was responsible for writing policies and servicing existing policies for personal homes and autos
- I assisted customers with coverage questions, policy changes as well as processing underwriting requests and contractual policy documents
- I played a vital role in the claims process, filing the claims and following through from beginning to end, while assisting the customer throughout the process
- I monitored and reviewed policies for price increases and found the most competitively priced options for customers
- Aside from account management, I assisted with implementing employee recruitment strategies
- I worked alongside management to create and review a company handbook before it was put into place
- I joined management in working to increase retention and worker satisfaction.
Licensed Team Member
WANDA SKELTON STATE FARM
06.2013 - 07.2020
- As a licensed team member, aside from writing new business, my position required assisting customers with insurance coverage and billing questions as well as processing changes to their accounts
- I was responsible for responding to underwriting requests and processing policy documents
- To increase retention, providing claims service and assisting customers throughout their claims process was a vital part of my role
- In efforts to increase our client base, I implemented monthly marketing plans
- These plans often included a theme as well as activities to get our customers engaged and reaching out to local businesses to gain new business
- Aside from our marketing plans, I scheduled community activities, volunteering opportunities and attended community meetings to build relationships and grow deeper within the community
- I processed monthly and annual reports to monitor cost for clients, as well as to assist the team in setting a budget and annual goals
- Monitoring these reports included reviewing policy increases, decreases, and the cause for the price changes, as well as finding a solution if necessary.
Owner/Manager/Stylist
ALL-STARZ BARBERSHOP & STUDIO ALLURE
06.2016 - 06.2018
- I managed two barbershops in conjunction with owning a salon
- This position entailed overseeing all daily operations of the businesses, including managing up to 8 employees at a time
- I created employee schedules, hosted weekly meetings, and managed bookkeeping and payroll
- I oversaw and managed onboarding processes for new employees
- I assisted in drafting the employee handbook and was responsible for hiring and structuring training plans
- I secured contracts with the vendors that we utilized for the procurement of supplies and services needed for the operation of the businesses
- A large portion of this position entailed gathering content for marketing and using social media outlets for advertisement and engagement
- I also planned and executed events as we had a large focus on community involvement, volunteering, and networking with other businesses.
Cosmetologist/Manager
WHITEMAN BEAUTY SALON
03.2009 - 06.2013
- My primary responsibility was to manage the employees and daily operations of the salon
- This involved recruiting employees, hiring, training, and implementing onboarding processes
- I kept training and onboarding processes current and updated as necessary
- All employee issues, discipline or concerns were handled under my direction
- I was responsible for creating weekly schedules, bookkeeping and payroll
- I made purchases for retail and inventory, as well as created the employee schedule in accordance with the salon budget
- The other job duties include performing military style haircuts as well as coloring and styling
- I was also responsible for balancing the cash drawer and bookkeeping
- It was my duty to procure all goods and services needed for the salon.
Education
BACHELOR OF SCIENCE - COMMUNICATION STUDIES
University of Central Missouri
05.2026
ASSOCIATE OF ARTS -
Metropolitan Community College
07.2024
COSMETOLOGY PROGRAM -
Warrensburg Area Career Center
05.2006
HIGH SCHOOL DIPLOMA -
Leeton High School
05.2003
Skills
- Advanced Knowledge of Jaggaer ERP system
- Proficient use of Banner
- Policy Enforcement
- Staff Education on Policy Changes
- Vendor Relations & Management
- Budgeting & Financial Management
- Team Leadership & Development
- Contract Drafting, Review & Negotiations
- Clear Communication of Contractual Obligations
- Lead Software Integration Initiatives
- Process Improvement
- Strategic Problem-Solving
- Continuous Improvement mindset
Certification
Missouri Property & Casualty License
References
References available upon request
Timeline
Procurement Specialist I
UNIVERSITY OF CENTRAL MISSOURI
04.2023 - Current
Office Professional IV
UNIVERSITY OF CENTRAL MISSOURI
01.2023 - 04.2023
Commercial Lines Account Manager
MIKE KEITH INSURANCE
01.2022 - 01.2023
Personal Lines Account Manager
MIKE KEITH INSURANCE
08.2020 - 01.2022
Owner/Manager/Stylist
ALL-STARZ BARBERSHOP & STUDIO ALLURE
06.2016 - 06.2018
Licensed Team Member
WANDA SKELTON STATE FARM
06.2013 - 07.2020
Cosmetologist/Manager
WHITEMAN BEAUTY SALON
03.2009 - 06.2013
BACHELOR OF SCIENCE - COMMUNICATION STUDIES
University of Central Missouri
ASSOCIATE OF ARTS -
Metropolitan Community College
COSMETOLOGY PROGRAM -
Warrensburg Area Career Center
HIGH SCHOOL DIPLOMA -
Leeton High School