Jessica Tweedel
Lumberton,TX
Summary
Versatile Business Manager/Hr generalist adept in Microsoft Office Suite and QuickBooks, with a proven track record in enhancing operational efficiency at Neches Engineers. Leveraged expertise in employee relations and payroll administration to streamline HR processes, ensuring compliance and elevating staff engagement.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Results-driven professional with solid foundation in business management. Known for effectively leading teams and driving operational improvements to achieve business objectives. Emphasizes team collaboration and adaptability to changing business needs. Skilled in strategic planning and project management, with reliable and flexible approach.
Overview
10
10
years of professional experience
Work History
Business Manager
Harmony Public Schools
07.2024 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
- Optimized inventory management, reducing waste and ensuring availability of key products.
- Streamlined operations, reducing overhead costs with comprehensive budget management.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
Administration/Human Resources Generalist/manager
Neches Engineers
06.2022 - 07.2024
- Administration (Work remotely when needed)
- Answer all calls, receive forms, and schedule inspections
- Create all proposals/invoices
- Receive payments in QuickBooks
- Document all expenses in QuickBooks
- Mail checks to vendors when needed
- Order supplies
- Human Resources (Work remotely when needed)
- Complete all new hire paperwork
- Update pay rates and position changes when needed
- Complete termination of employment paperwork
- Reviewed profit and loss statement with owner
- Verify I-9 for each employee
- Resolve conflict between employees and management
- Assign ISTC training when needed
- Verify that the company is in compliance with all labor laws, union rules, OSHA laws, etc
- Approve timecards and verify time matches work performed daily
- Approve/review all expenses submitted by employees and verify receipts are attached
- Check to make sure all time is allocated to the correct code and all deductions are accurate
- Approve payroll through ADP and Engage
- Enroll employees in benefits program upon completion of90-day probationary period
- Communicate changes in benefits with employees and address any issues when each enrollment period opens
- Work directly with insurance broker regarding all insurance questions
- Adjust deductions based on selection of benefits each enrollment period with Engage
- Verify all charges to business cards are accurate and transfer to QuickBooks monthly
- Review union contracts to verify all union rules are being followed
- Input union dues into QuickBooks and mail to each union every month
- Verify all employee information and mail W2’s out each year
- Review and resolve any employee issues/conflict that may arise
Wholegoods/Parts Administrator
Modern Ag Products
07.2019 - 06.2022
- Customer service representative until January2021
- Helped assist customer via email, chat, or phone with parts assistance
- Entered orders into the system and placed in warehouse for processing
- Invoiced all orders each afternoon
- Received parts from suppliers into the system
- Credited accounts when needed for returns
- Warehouse Supervisor until September2021
- Supervised a team of at least15 employees
- Verified and approved all timecards for payroll biweekly through ADP
- Helped aide in the recruiting process of all warehouse and customer service candidates
- Verified that parts were packaged and shipped correctly, and all processes were followed correctly
- Entered shipping information into the system
- Processed and restocked parts returned
- Stocked all merchandise received from suppliers
- Unloaded all trucks
- Transferred parts in the system to other locations
- Ordering office/warehouse supplies and parts from all suppliers
- Wholegoods/Parts Administrator
- Enter all orders for equipment
- Process all returns/warranty items
- Communicate with all sales representatives
- Verify all retail orders are sold first and remove from spreadsheet
- Invoice each piece of equipment after it has shipped
- Create shipping schedule
- Assist in finding trucks/equipment from plant
- Schedule pick up times with all LTL companies
- Verified and approved all timecards for payroll biweekly through ADP
Assistant Manager
Tractor Supply Company
10.2014 - 05.2019
- Assisted manager with creating schedules for all employees
- Resolving issues with employees regarding HR
- Run sales reports
- Create business strategies to promote sales in certain areas
- Analyze the budget and help determine where to cut
- Meet all payroll requirements
- Review the profit and loss report monthly
- Set up meetings with staff and district managers
- Closed the registers and counted all tills at the end of each shift
- Verified all opening/closing duties were complete for each shift
- Unloaded freight/equipment trucks
- Set all alarms and locked doors upon closing
- Contact all vendors
- Inventory management
- Received all items into the system and process any returns when necessary
- Ordered feed from suppliers when needed
- Verified that the freight process was being followed by all employees
- Change layout of store every6 months
- Recruited all employees for two years with extensive phone and in person interviews
Education
Master of Business Administration (M.B.A.) - Human Resources Management
LOUISIANA STATE UNIVERSITY
Shreveport, LA10.2023
Bachelor of Business - Business Management
LAMAR UNIVERSITY
Beaumont, TX05.2022
Skills
- Business management
- Proficient in Microsoft Office Suite
- Proficient in Microsoft Teams
- Time management
- Money management
- Proficient in QuickBooks
- Customer service
- Pre-Employment Screening
- Benefits Administration
- Organizational Development
- Performance Management
- Risk Management
- Employee Relations
- Labor Relations
- Background Checks
- Payroll Administration
- Employee Onboarding and Orientation
- Customer Relations
- Employment Law
- HR Policies and Procedures
- Training and Development
- Conflict Resolution
- Exit Interviews
- Procedure Compliance
- Employee Investigations
- Policy Development
- Remote Conferencing and Communication
- Attention to Detail
- Time Tracking and Payroll Administration
- Human Resources Management Systems
- Affirmative Action Guidelines
- Business Intelligence
- Proposal Writing
- Invoice Processing
- Database Management
- Office Administration
- Data Entry
- Accounting Support
- Account Reconciliation
- Business Correspondence
Timeline
Business Manager
Harmony Public Schools
07.2024 - Current
Administration/Human Resources Generalist/manager
Neches Engineers
06.2022 - 07.2024
Wholegoods/Parts Administrator
Modern Ag Products
07.2019 - 06.2022
Assistant Manager
Tractor Supply Company
10.2014 - 05.2019
Master of Business Administration (M.B.A.) - Human Resources Management
LOUISIANA STATE UNIVERSITY
Bachelor of Business - Business Management
LAMAR UNIVERSITY
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