Summary
Overview
Work History
Education
Skills
Certification
Miscellaneous
Timeline
Generic

Jessica Dailey

Phoenix,Arizona

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager/Key Holder

Five Guys
Phoenix, AZ
02.2020 - Current
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude towards customers.
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency.
  • Delegated work to staff, setting priorities and goals.
  • Performed regular audits of the store's security systems and safety protocols.
  • Provided training on store policies, procedures, and standards to new hires and existing staff.
  • Utilized strong communication skills to foster a positive work environment for all employees.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Assistant Manager

Domino's Pizza
Inwood, WV
08.2017 - 02.2020
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Provided training to new employees on company policies and procedures.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Material Handler

McKesson
Clear Brook, Virginia
07.2019 - 10.2019
  • Monitored stock levels and placed orders when necessary to replenish supplies.
  • Verified accuracy of shipments against purchase orders and invoices.
  • Updated job knowledge by participating in educational opportunities such as seminars or trainings.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Used scanners to track parcel information, condition or receipt.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.

Education

Completed coursework towards Medical Billing and Coding -

UEI College
US
01.2021

High School Diploma -

Musselman Highschool
Inwood, West Virginia
05.2019

Skills

  • Store maintenance
  • POS operations
  • Multitasking
  • Managing Operations and Efficiency
  • Task Prioritization
  • Customer Service
  • Safety and security procedures

Certification

•First Aid/CPR

•SafeServ Certified

Miscellaneous

Employee of the Year at Dominos 2018

Timeline

Shift Manager/Key Holder

Five Guys
02.2020 - Current

Material Handler

McKesson
07.2019 - 10.2019

Assistant Manager

Domino's Pizza
08.2017 - 02.2020

Completed coursework towards Medical Billing and Coding -

UEI College

High School Diploma -

Musselman Highschool
Jessica Dailey