Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Daniels

Ankeny,IA

Summary

Dynamic Packaging Operator at Barilla with proven expertise in quality assurance and machine operation. Recognized for enhancing team performance through effective communication and problem-solving skills. Streamlined documentation processes, ensuring compliance and accuracy, while maintaining a safe work environment. Committed to excellence in packaging and inventory management, contributing to operational efficiency.

Overview

28
28
years of professional experience

Work History

Packaging Operator

Barilla
09.2024 - Current
  • Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
  • Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
  • Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
  • Streamlined documentation processes for increased accuracy in record-keeping and data tracking related to packaged goods.
  • Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
  • Performed routine maintenance on packaging equipment, extending its lifespan and reducing costly repairs over time.
  • Adhered to food safety regulations when handling perishable items, preventing contamination risks during the packaging process.
  • Troubleshot and resolved packaging equipment issues, minimizing downtime and maintaining productivity levels.
  • Conducted regular quality checks to ensure compliance with industry standards and company guidelines for packaged products.

Material Handler

John Deere Des Moines Works
01.2023 - 05.2024
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.

Teacher/ Supervisor

Shining Stars Child Development Center
12.2018 - 01.2023
  • Reduced disciplinary issues through the implementation of a comprehensive behavior management plan that includes clear expectations and consequences.
  • Streamlined scheduling processes to maximize instructional time while minimizing teacher workload.
  • Cultivated an inclusive learning environment by implementing differentiated instruction strategies for diverse learners within classrooms.
  • Ensured compliance with state and federal regulations by maintaining accurate records, submitting timely reports, and adhering to all policies and procedures.
  • Enhanced teacher performance by conducting regular classroom observations and providing constructive feedback.
  • Developed a mentoring program for new teachers, resulting in increased teacher retention and improved classroom management skills.
  • Encouraged innovative teaching techniques such as project-based learning, resulting in higher levels of student engagement and critical thinking skills.
  • Coordinated parent-teacher conferences, fostering strong relationships between families and educators in support of student success.
  • Maintained a high level of professionalism by staying current on industry trends, attending conferences, and participating in ongoing professional development opportunities.

Server

Hyvee Market Grill
09.2021 - 04.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service and Sales Representative

Qwest Communications
04.2003 - 2008
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Exceeded sales targets through effective planning and goal setting.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

Bartender

Blues on Grand
06.2002 - 08.2007
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Shift Manager

Taco Johns
05.1997 - 04.2002


  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.

Education

Gender Studies

East High School
Des Moines, IA
05.1999

Skills

  • Product packaging
  • Machine operation
  • Inventory counts
  • Warehouse safety
  • Product packing
  • Shipping and receiving
  • Industrial equipment operation
  • Order fulfillment
  • Safety and compliance
  • Mechanical troubleshooting
  • Quality assurance
  • Machine adjustment
  • Equipment operation
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Reliability
  • Excellent communication
  • Critical thinking
  • Troubleshooting skills
  • Organizational skills
  • Materials handling
  • Self motivation
  • Interpersonal skills
  • Computer literacy
  • Professionalism
  • Record keeping
  • Assembly line experience
  • Quality control

Timeline

Packaging Operator

Barilla
09.2024 - Current

Material Handler

John Deere Des Moines Works
01.2023 - 05.2024

Server

Hyvee Market Grill
09.2021 - 04.2022

Teacher/ Supervisor

Shining Stars Child Development Center
12.2018 - 01.2023

Customer Service and Sales Representative

Qwest Communications
04.2003 - 2008

Bartender

Blues on Grand
06.2002 - 08.2007

Shift Manager

Taco Johns
05.1997 - 04.2002

Gender Studies

East High School

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Jessica Daniels