Jessica Daniels
Macomb,USA
Summary
Well-qualified and dedicated professional familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage experience, learn new skills and take on new professional challenges.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
15
15
years of professional experience
Work History
Receptionist
Benesys
01.2025 - Current
- Manage multi-line phone system to efficiently direct calls and inquiries.
- Greeted and assist members, ensuring a welcoming environment for clients and staff.
- Coordinated scheduling for meetings, optimizing use of conference rooms and resources.
- Maintained accurate records of incoming correspondence and distributed materials promptly.
- Process incoming mail, upload client payment, claims and specialty claims related applications.
- Manage multiple tasks and met time-sensitive deadlines.
Artist/Owner
Beauty By Jlynn, LLC
01.2014 - Current
- Founded and operated a successful makeup and hair business, serving a diverse clientele in the bridal industry, editorial photography and fashion industry.
- Mastered makeup application and hairstyling, driving client satisfaction and securing repeat business for 10 year span.
- Managed business operations including bridal trials, bridal party booking and schedule day of wedding, financial cost and ensuring profitability.
- Implemented strategic marketing through social media and networking to expand the client base and successfully book year goals.
Manager
Blo Blow Dry Bar
05.2024 - 01.2025
- Successfully lead and manage daily operations, ensuring a high level of customer satisfaction and salon efficiency
- Manage social media accounts, develop flyers and other marketing supplies to promote business.
- Review resumes and applications for qualified candidates, conduct interviews, process onboarding and new hire documents, train supervise, and motivate a team of stylists, fostering a positive and productive work environment
- Manage inventory and supply orders, maintaining optimal stock levels and reducing costs
- Oversee financial transactions, including budgeting, payroll, and profit analysis to ensure salon profitability
- General reception duties of scheduling, confirming and canceling services and appointments, develop and enforce salon policies and procedures, ensuring compliance with industry standards and regulations.
Artist / Keyholder
MAC Cosmetics
12.2023 - 05.2024
- Lead and mentor the sales team, driving sales performance and achieving targets through high-quality customer service
- Deliver personalized customer service, fostering loyalty and satisfaction
- Manage cash handling procedures, including start and end-of-day reconciliations
- Oversee store operations, including opening and closing procedures, ensuring compliance and security
- Demonstrated leadership abilities in a high-end retail environment, facilitating long-term career growth within the company.
Artist
MAC Cosmetics
06.2014 - 02.2016
- Excelled in retail sales, consistently meeting and exceeding sales targets
- Provided tailored makeup consultations, utilizing extensive product knowledge to recommend purchases
- Created a variety of makeup styles, advising on advanced techniques like contouring and highlighting
- Maintained a hygienic workspace, adhering to strict sanitation standards
- Engaged in promotional activities, representing MAC at professional events and enhancing brand visibility
- Collaborated with the retail team to optimize product displays and contribute to visual merchandising.
Accounts payable Associate
Aegis Media
01.2013 - 03.2014
- Responsible for coordinating the accounts payable process from start to finish
- Researching and resolving any billing discrepancies and irregularities
- Escalate problems and cases or difficult vendor issues to a manager or controller
- Demonstrate strong customer service dealing with vendors and staff
- Assist with the review and direct and elation of track star, and MX, as a sign
- As well as support accounts payable manager and preparing and delivering work to vendors and relationships with vendors.
Court Assistant
Sierra Vista Justice & Municipal Court
05.2010 - 03.2012
- Assist in responding to inquiries from attorneys, law-enforcement, public
- Assisting in legal documentation
- Serving as first point of contact for the Justice of the peace
- Enter civil and civil traffic complaints
- Preparing and scheduling civil and civil traffic hearings
- Completing court related form such as petitions in warrants
- Disposition, civil traffic violations with current codes and docket
- Collect court fines, fees, and bond payments
- Explaining procedures informed to defendants or parties involved
- Received and processed daily mail, send receipt fax
- Multi task working with deadlines to complete projects and assignments
- Skill and assessing evaluating prioritizing and handling multiple tasks with deadline.
Education
High School Diploma -
Buena High School
Sierra Vista, AZCosmetology -
Paul Mitchell The School
Makeup Artistry -
Astute Artistry
Skills
- Leadership
- Adaptability
- Customer Service
- Communication Skills
- Multi-Tasking
- Detail Oriented
- Time management
- Organization skills
Timeline
Receptionist
Benesys
01.2025 - Current
Manager
Blo Blow Dry Bar
05.2024 - 01.2025
Artist / Keyholder
MAC Cosmetics
12.2023 - 05.2024
Artist
MAC Cosmetics
06.2014 - 02.2016
Artist/Owner
Beauty By Jlynn, LLC
01.2014 - Current
Accounts payable Associate
Aegis Media
01.2013 - 03.2014
Court Assistant
Sierra Vista Justice & Municipal Court
05.2010 - 03.2012
Cosmetology -
Paul Mitchell The School
Makeup Artistry -
Astute Artistry
High School Diploma -
Buena High School
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