Jessica Dantowitz
Providence,RI
Summary
Hardworking reliable Medical Assistant with multiple clinical skills acquired after being a float for many years in a multi-specialty clinic environment who believes in patient care being a priority and also believes strongly in communication
Overview
12
12
years of professional experience
Work History
Medical Assistant/Ophthalmic Assistant
Mass Eye And Ear
Plainville MA
01.2020 - Current
- Rooming, triaging patients, obtaining chief complaints and review of systems
- Directly working with Doctor assuring a successful clinic flow
- Order entry in Epic Hyperspace
- Visual testing and exams
- Setting up sterile fields and directly assisting the doctor for intravitreal injections and other in office retinal procedures
- Diagnostic Tests: Obtaining imaging such as optical coherence tomography and Clarus fundus photos
- Administering Opthalmic Medications
Medical Assistant
Brigham and Women's Hospital
Foxborough, MA
08.2015 - 12.2019
- Worked among six different clinics as a float with multiple different providers closely including Plastic and Reconstructive Surgery, Obstetrics and Gynecology, Maternal Fetal Medicine, Vein Clinic, Vascular and Otolaryngology
- Patient rooming including obtaining chief complaint, vitals, medical and surgical history and medication reconciliation
- Knowledge and use of EPIC
- Oriented and trained multiple new staff on proper procedures and policies
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Directly supported doctors during in office procedures and specimen collections: Pap Smears, Urine Collection and testing, Endometrial Biopsies, Colposcopies, Lesion excisions, Breast Reconstruction revisions, Vein removal and ablation etc
- Collaborated with medical and administrative personnel with clear communication to make the clinic flow as smoothly as possible
- Performed suture removals, JP drain removals and dressing changes to post surgical patients
- Documented Ultrasound results
Customer Service Representative
U.S Laboratories
Brockton, MA
05.2012 - 06.2015
- Answered constant flow of customer calls calls in queue per minute
- Booked x-ray and laboratory appointments for off site patients
- Communicated with the lab regarding positive lab results
- Reported radiology and lab results to nurses and medical professionals
- Executed customer transactions such as medical exams, x-rays and blood draws with full attention to detail and requests
- Advised clients on types of exams and availability
- Maintained friendly and professional customer interactions
- Documented all customer inquiries and comments thoroughly and quickly
- Coordinated between billing department and customers to resolve problems
Education
Associate of Science - Associates of Health Sciences
Bristol Community College
Fall River, MA05-2015
High School Diploma -
Apponequet Regional High School
Lakeville, MA05-2011
Skills
- Direct patient care
- Medical transcription
- Electronic health records
- Point of care testing
- Laboratory maintenance
- Wound care
- OB/GYN procedures
- Plastic Surgery procedures
- Post Surgical Patient Care
- Dressing Changes
- Suture Removal
- Drain Removal
Timeline
Medical Assistant/Ophthalmic Assistant
Mass Eye And Ear
01.2020 - Current
Medical Assistant
Brigham and Women's Hospital
08.2015 - 12.2019
Customer Service Representative
U.S Laboratories
05.2012 - 06.2015
Associate of Science - Associates of Health Sciences
Bristol Community College
High School Diploma -
Apponequet Regional High School
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